BlueDiamond™ Mobile

LenelS2

About this app

Features added to the BlueDiamond mobile application include:
• The BlueDiamond mobile app delivers a smart alternative to plastic badges, offering convenience without compromising security.
• the app is designed to provide a touchless, efficient and effortless credential experience. In addition to the app’s feature-rich capabilities within a LenelS2 access control system

* For more information, please contact your LenelS2 Value Added Reseller.

* The App collects location data to enable the Pathways frequently travelled route feature to function even when the App is closed or not in use.

BLE and write to data storage disclosure: The App use Bluetooth permissions to detect and communicate with nearby BlueDiamond readers. The App use “write to external storage” permission to download and save the BlueDiamond credential certificate which contains device-specific “signatures” required to communicate with the BlueDiamond readers for door access.

WIFI status data usage disclosure: App requires access to Wifi status permission for Google Places SDK which is used to know the exact location, to add it to a Pathway. App also collects Wifi SSID/BSSID for Analytics purposes.

Location data usage disclosure: The App collects location data to enable the Pathways frequently travelled route feature to function even when the App is closed or not in use

*Note: Contact Notification feature has been completely removed from BlueDiamond AppV2.5. None of the contact tracing functionality will be supported going forward from BlueDiamond App v2.5 onwards.

Privacy Notice URL:
https://www.lenels2.com/en/us/legal/BD_PrivacyNotice/index.html

End User License Agreement (EULA) URL:
https://www.lenels2.com/en/us/legal/BD_Mobile_App_EULA_BD2.1.8/index.html

Demo Video for Location, Bluetooth and write to external storage permissions:
https://bit.ly/3u3dyP3

Demo Video for WIFI status disclosure in the App:
https://bit.ly/3lRLV7N

Ratings and reviews

The most frustrating system I've ever used. My apt. building switched to using this app to unlock the doors and it takes, at minimum, 15-30 seconds to unlock the door. I frequently have to restart my phone before I'm able to get into the building, causing me to be outside in the cold. I've also gotten logged out multiple times, requiring me to email building management to get a verification code to be able to log back in. If you or your business is looking for a reliable system, look elsewhere.

Even after giving the app all of the possible permissions and turning off paused activity of unused on android, I can't keep a credential for more than 3ish days of inactivity before being revoked. This is in comparison to others given the credential to the same room as me and having it for months or even a year after inactivity. Very annoying, a key would be better.

My building recently switched to this app to open doors and elevators. What a headache. Worked for a few days intermittently then stopped all together. Had to reinstall and reconfigure app and ask for new credentials to make it work again. Worst of all is this happened during the weekend and had to wait until Monday for Building Admin to be back in office. Oh, and it also drains the phone battery! Anyone I bump into has had problems with it. There REALLY must be a better system.

What’s new

In this version we have added additional controls for the distance used for the Phone as a badge feature. This new ability allows the user to set the distance to be short. Medium. Long. This, along with cyber security hardening, standard defect resolutions and Android 16 OS support changes.