BlueDiamond™ Mobile

LenelS2

About this app

Features added to the BlueDiamond mobile application include:
• The BlueDiamond mobile app delivers a smart alternative to plastic badges, offering convenience without compromising security.
• the app is designed to provide a touchless, efficient and effortless credential experience. In addition to the app’s feature-rich capabilities within a LenelS2 access control system

* For more information, please contact your LenelS2 Value Added Reseller.

* The App collects location data to enable the Pathways frequently travelled route feature to function even when the App is closed or not in use.

BLE and write to data storage disclosure: The App use Bluetooth permissions to detect and communicate with nearby BlueDiamond readers. The App use “write to external storage” permission to download and save the BlueDiamond credential certificate which contains device-specific “signatures” required to communicate with the BlueDiamond readers for door access.

WIFI status data usage disclosure: App requires access to Wifi status permission for Google Places SDK which is used to know the exact location, to add it to a Pathway. App also collects Wifi SSID/BSSID for Analytics purposes.

Location data usage disclosure: The App collects location data to enable the Pathways frequently travelled route feature to function even when the App is closed or not in use

*Note: Contact Notification feature has been completely removed from BlueDiamond AppV2.5. None of the contact tracing functionality will be supported going forward from BlueDiamond App v2.5 onwards.

Privacy Notice URL:
https://www.lenels2.com/en/us/legal/BD_PrivacyNotice/index.html

End User License Agreement (EULA) URL:
https://www.lenels2.com/en/us/legal/BD_Mobile_App_EULA_BD2.1.8/index.html

Demo Video for Location, Bluetooth and write to external storage permissions:
https://bit.ly/3u3dyP3

Demo Video for WIFI status disclosure in the App:
https://bit.ly/3lRLV7N

Ratings and reviews

The most frustrating system I've ever used. My apt. building switched to using this app to unlock the doors and it takes, at minimum, 15-30 seconds to unlock the door. I frequently have to restart my phone before I'm able to get into the building, causing me to be outside in the cold. I've also gotten logged out multiple times, requiring me to email building management to get a verification code to be able to log back in. If you or your business is looking for a reliable system, look elsewhere.

The app is very inconsistent, it's works at times. I walk up to a door and I hear it unlock, comes back 20 minutes later same door walk up and nothing happens. App is running in the background, location is on, firmware is up to date and power is at 100 percent along with 32ms advertising period what's going on. This app needs an update.

I hate that my building started using this system for entering the building. This app is slow and wonky at best when it's working. When it doesn't, youre locked out of your building.

What's new

New features introduced in this release are initiated from BlueDiamond mobile app customer feedback. These features, along with design improvements, enhance the use of this application. Credentials and profile information from the Cloud - Access to credential information, such as a profile photo, email, and phone number is available in the BlueDiamond Mobile app (when logged in using the Cloud). You can also update Credentials and a new profile from the Cloud.