4.2
61.5K reviews
Content rating
Everyone
1M+
Downloads
Content rating
Everyone
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About this app

Say hello to the My Utilita app. Your energy is now at your fingertips, giving you even more control over your energy usage and spend.

Check your energy credit or bills
Top-up and make payments
Save your payment card details
See how much energy you’ve used
Apply for a POWER UP
Refer your friends
Get exclusive rewards with Utilita Extra
Enter meter readings
And much more!
Updated on
Feb 17, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.2
59.7K reviews
Christine Venner
February 16, 2025
I changed my review to 5* because the app does everything I need it to now. All the bugs seem to have been fixed. I can put money onto my gas & electric wherever I am, and it is on my meter within 30 mins. I get warnings that my meters are low on funds, so I never get an interrupted supply. Also, the competitions in the app are a one click entry, as well as opportunities to pre book tickets for certain shoes. I'm very happy with this app.
97 people found this review helpful
Utilita Energy Limited
January 28, 2021
Hi there, we apologise for any inconvenience this might have caused. We want to have a look into this for you, would you be able to email us at appfeedback@utilita.co.uk? Thanks, Alex.
Donna
July 3, 2025
update. ok, this used to send me a notification if my credit was low but doesn't any more. please bring that feature back... Does what it says on the tin..update, if it's not talking to your meter and payment doesn't register, reset your router before complaining about the app, lol. App is still fabulous! Just about to update, let's see if it is as good after... yes, still just as good.
21 people found this review helpful
Utilita Energy Limited
April 3, 2024
Hi Donna. Thanks for reviewing - we think the app is fabulous as well! If there is ever anything you need from us, please don't hesitate to get in touch, and we'll do all we can to help. Thanks again!
Julie wales
March 3, 2025
My meter is not in sync with my app. There are a few niggles like this & it can be very frustrating. God forbid that my supply cuts off, as it is a nightmare trying to get it back on . Also has anyone tried phoning Utilita? Trying to speak to a human is nigh on impossible. I must admit I am tempted to go elsewhere. I put credit on my account and it still says that I am going to run out. I don't see the point of these reviews as Utilita are clearly not worried about their customers.
39 people found this review helpful
Utilita Energy Limited
March 5, 2025
Hi Julie, sometimes there will be delays with the app updating the apps algorithm will always be as close to accurate as it can but comms and signal can effect this to check your true balance the main meter will provide this additionally you can contact us at customerexperience@utilita.co.uk, Thanks Dean
Content rating
Everyone
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App support

About the developer
UTILITA ENERGY LIMITED
AppSupport@utilita.co.uk
67 High Street GOSPORT PO12 1DR United Kingdom
+44 7513 217775