4.0
57.4K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Say hello to the My Utilita app. Your energy is now at your fingertips, giving you even more control over your energy usage and spend.

Check your energy credit or bills
Top-up and make payments
Save your payment card details
See how much energy you’ve used
Apply for a POWER UP
Refer your friends
Get exclusive rewards with Utilita Extra
Enter meter readings
And much more!
Updated on
Nov 26, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.0
55.7K reviews
Craig Quimby
November 29, 2024
Used to be fine, but not anymore. payments not being recognised, the app showing different balances and had to call engineers out several times recently too. Still having issues. Utilita are very close to losing a customer. If you are looking to change over to to this energy supplier. I would advise you don't. Sorry it's a harsh review, but it is an honest one.
3 people found this review helpful
Utilita Energy Limited
November 29, 2024
Hi Craig, thanks for leaving a review. I'm really sorry you're having issues and I'd like to help - if you can send some account information to customerexperience@utilita.co.uk we'll look into this further. Thanks again, Pete
Natalie Walters
November 30, 2024
This app hasn't worked for over a month. Originally told be back up in a week. Told them I couldn't get into the meters to check balance due to disability and was told I'd have to just get someone else to check them and cut me off. Yet here I am with it still not working. I've tried uninstall and reinstall I don't know how many times. Can't check balance. Can't enter the competitions. Utilita it's just not acceptable.
2 people found this review helpful
Utilita Energy Limited
December 2, 2024
Hi Natalie, I am sorry to read this. Please send an email to the Customerexperience@utilita.co.uk with your account details and your review.Someone from our team will look into this for you. Kind Regards Customer Experience Team
Patz Williams