
David Sheldon
The app is good, in that it allows you to top up gas and electric at any time, by any amount. However, the reading it gives is not real time, but estimated from the last couple of hours usage. It would be more helpful if it updated when you ate in the app too get the latest meter reading as the smart meter does. Just a warning also, electric top up is almost immediate, gas takes half hour to go through.
13 people found this review helpful
Utilita Energy Limited
February 13, 2025
With every new app version we are introducing new features and improving existing ones. We are sure that your feedback will only help us improve further.
Daniel

Donna
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update. ok, this used to send me a notification if my credit was low but doesn't any more. please bring that feature back... Does what it says on the tin..update, if it's not talking to your meter and payment doesn't register, reset your router before complaining about the app, lol. App is still fabulous! Just about to update, let's see if it is as good after... yes, still just as good.
21 people found this review helpful
Utilita Energy Limited
April 3, 2024
Hi Donna. Thanks for reviewing - we think the app is fabulous as well! If there is ever anything you need from us, please don't hesitate to get in touch, and we'll do all we can to help. Thanks again!

Christine Venner
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I changed my review to 5* because the app does everything I need it to now. All the bugs seem to have been fixed. I can put money onto my gas & electric wherever I am, and it is on my meter within 30 mins. I get warnings that my meters are low on funds, so I never get an interrupted supply. Also, the competitions in the app are a one click entry, as well as opportunities to pre book tickets for certain shoes. I'm very happy with this app.
76 people found this review helpful
Utilita Energy Limited
January 28, 2021
Hi there, we apologise for any inconvenience this might have caused. We want to have a look into this for you, would you be able to email us at appfeedback@utilita.co.uk? Thanks, Alex.