View360CX

Systech Technologies

About this app

Streamline Your Workflow and Elevate Customer Experience with View360
Unlock the full potential of your business with View360, the all-in-one customer engagement and operations management platform designed to simplify complex workflows and deliver exceptional customer experiences. Whether you're managing call centre , handling customer queries, or coordinating internal teams, View360 brings everything together in a seamless, centralized interface.
With powerful automation tools, real-time analytics, and deep integration capabilities, View360 helps your team stay focused, efficient, and responsive. Track every interaction, assign tasks effortlessly, and gain valuable insights into customer behaviour — all while reducing manual effort and operational friction.
From intelligent routing and omni channel support to performance dashboards and customisable workflows, View360 empowers your business to move faster, work smarter, and exceed customer expectations at every touchpoint.
Key Features:
Unified platform for voice, chat, email, and social channels
Real-time monitoring and analytics for informed decision-making
Automated workflows to reduce repetitive tasks
Advanced agent management and queue handling
Scalable infrastructure tailored to your organisation’s needs

What’s new

improved call experience with DTMF keypad support
Display typed keypad numbers on call screen
Enhanced chat and break status API updates
Improved Android Safe Area handling
Profile update logic enhancements
Home profile UI improvements