ValTraq

Macara Software

About this app

ValTraq is a professional valet management platform built for hotels, resorts, and event venues. Streamline your valet operations with real-time ticket tracking, secure payment processing, and comprehensive reporting.

Check-in vehicles with photos, ticket types, and guest information. Track every vehicle through the full valet lifecycle — parked, requested, ready, and delivered. Process card payments securely through Stripe with optional tipping. Connect a Stripe Terminal M2 card reader for tap-to-pay transactions. Support for overnight hotel guests with room number tracking and quick checkout.

For managers: web-based admin dashboard with live keybox view, employee management, ticket type configuration, activity logs, tip reports, and financial statements. Multi-property support lets administrators manage multiple locations from a single account.

Built by Macara Software LLC

What’s new

- SMS consent checkbox for opt-in compliance
- PMS integration: post overnight charges to guest room folios
- Pull guest names and checkout dates from PMS
- Duplicate charge prevention
- Per-property timezone with 3 AM posting cutoff
- Duplicate ticket number warning on check-in
- Notes field on room audit tickets
- Bug fixes and performance improvements