Vancity

Vancouver City Savings Credit Union

About this app

Vancity is transforming the way you bank. As a member-owned, values-based financial cooperative, it’s easier than ever to reach your financial goals, while still creating positive change in your communities.

Here’s what you can do with our full-service banking app:

- Pay and schedule bill payments from anywhere. Plus, manage your bill payees in the app.
- Send and receive funds securely with INTERAC e-Transfers.®
- Track Vancity enviro™ Visa* card purchases, find transactions with easy search filters, and view your current rewards points balance.
- Deposit cheques on the go.
- Get a loan ($100 to $2,500) in as little as 10 minutes.
- Locate the nearest community branch or DING FREE® ATM.
- Keep your financial information safe and secure with multi-factor authentication, real-time alerts on banking and credit card accounts, and end-to-end data encryption.

And this is just the beginning! We'll continue to release new app updates and features to ensure you’re always getting the most out of your digital banking experience.

Not yet a member or have questions about this app? Visit a branch or call our Member Services Centre at 604-877-7000, or toll-free at 1-888-826-2489.

®DING FREE & Design are registered trademarks of Central 1 Credit Union, used under license.
®Trademark of Interac Inc. Used under license.

Ratings and reviews

I don't know how, but the old app was better. Issues/annoyances include: The back arrow on Android does not work. Must use the in-app back arrow at the top of the screen which is very annoying to reach for. Has been like this since the app launched. Mandatory 2-factor sign-in. At least make it optional for users to have this activated! And if it is activated, allow for a "stay signed-in" button that keeps you logged in for 24hrs so you don't need to enter a code more than once in a day. + More!

I use biometrics to log in, but it still asks for a password! it also won't " log out". Also the update screen keeps popping up, even though i did update! arg!.... NEW COMMENT.... the app is still " buggy". upon opening it, the update screen still pops up. to get past it, you have to hit " update now" that takes me to the app store, have to tick " open", then the app opens. the next page is the log in page, which wants the password every time even though I have bio metrics. I am not happy!

Previous app was far far better. It was always worked, it was quick and efficient. New app won't load half the time and is SO slow.. It takes forever to get into, sometimes hours. Its unacceptable when you need to send an E-transfer on site to pay for something and can't even get into the app. overall, a frustrating experience.

What’s new

We're continuously making updates to improve your banking experience.

In this update we've fixed bugs and made performance improvements. You may also see quick prompts to rate your experience or share feedback - helping us continue to improve!

Keep your app updated for the best possible experience.