652 reviews
Content rating
Everyone
50K+
Downloads
Content rating
Everyone
Learn more
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About this app

Vancity is transforming the way you bank. As a member-owned, values-based financial cooperative, it’s easier than ever to reach your financial goals, while still creating positive change in your communities.

Here’s what you can do with our full-service banking app:

- Pay and schedule bill payments from anywhere. Plus, manage your bill payees in the app.
- Send and receive funds securely with INTERAC e-Transfers.®
- Track Vancity enviro™ Visa* card purchases, find transactions with easy search filters, and view your current rewards points balance.
- Deposit cheques on the go.
- Get a loan ($100 to $2,500) in as little as 10 minutes.
- Locate the nearest community branch or DING FREE® ATM.
- Keep your financial information safe and secure with multi-factor authentication, real-time alerts on banking and credit card accounts, and end-to-end data encryption.

And this is just the beginning! We'll continue to release new app updates and features to ensure you’re always getting the most out of your digital banking experience.

Not yet a member or have questions about this app? Visit a branch or call our Member Services Centre at 604-877-7000, or toll-free at 1-888-826-2489.

®DING FREE & Design are registered trademarks of Central 1 Credit Union, used under license.
®Trademark of Interac Inc. Used under license.
Be a financial force for change
Updated on
Aug 9, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • No data shared with third parties
    Learn more about how developers declare sharing
  • No data collected
    Learn more about how developers declare collection
  • Data is encrypted in transit
  • Data can’t be deleted

Ratings and reviews

634 reviews
Martin Arguello
August 17, 2026
not a fan of the update, in my experience, when I deposit money , it doesn't reflect right away, and can be confusing. sometimes transactions are not in chronological order, and it also causes confusion. now when I send E transfers, the passwords are no longer saved, I have to enter a new password everytime, it's not the end of the world however it's frustrating. the app before the update was great , I wish I could remove the update and go back
1 person found this review helpful
Did you find this helpful?
Vancouver City Savings Credit Union
August 17, 2026
Thank you for sharing your feedback. We're sorry to hear the recent update hasn't met your expectations, and I can appreciate your comments about deposits, transaction history, and e-Transfers. If you require any further support with your accounts, please give us a call at 1-888-826-2489.
Alex Shymanski
August 24, 2026
I use this app a lot on a daily basis. There are so many over complicated windows and selection boxes that you need to click through to get certain features. A lot of the errors are not obvious and when I have a field selected it's highlighted in red which normally would mean an error. This app still needs work.
1 person found this review helpful
Did you find this helpful?
Vancouver City Savings Credit Union
August 24, 2026
Thank you for taking the time to reach out and share your experience. We’re grateful for your feedback and will ensure it’s provided to the right team to to review.
Meg McGinnis
September 17, 2026
Can no longer set up transfers to other members and am forced to use e-transfer. I get an error message every time and have called in about and was told to restart the app, which doesn't work. To developer, your suggestions are not helpful because the member I'm transferring to is saved in my profile. I have scheduled transfers to this member that work fine, but any impromptu transfers fail. I've force stopped, un and reinstalled the app; nothing fixes the problem.
Did you find this helpful?
Vancouver City Savings Credit Union
September 17, 2026
Hi Meg, I'm sorry to hear about this problem. Please ensure that the account number you're entering is the 12-digit number beginning with "100" and that there are no spaces. You may need to click outside of the entry field to remove any error messages. Please also try force stopping the app if you haven't done so already.

What’s new

What's new?

We're continuing to make digital banking easier and more reliable. In this update, we've made improvements to usability, design, accessibility, and performance. We've also fixed bugs including an issue with print scaling and added the ability to update your profile information in real time.

Keep your app updated for the best possible experience.
Content rating
Everyone
Learn more

App support

Phone number
+18888262489
About the developer
Vancouver City Savings Credit Union
mobile_apps@vancity.com
183 Terminal Ave Vancouver, BC V6A 4G2 Canada
+1 778-715-0235