TechService SuiteX

Vantea SMART S.p.A

About this app

TechService – SuiteX is the mobile app for field technicians, enabling the full management of on-site service calls — from job details to final report — with access to equipment data, warranties, digital signatures, and payments directly from the device, fully synchronized with SuiteX.

Main features

• Access to the service schedule with equipment and warranty details
• Completion of service reports with digital signature on the device
• On-site payments via POS with automatic invoice synchronization in SuiteX

Integration with SuiteX

TechService integrates with SuiteX Service Management:
• included in plans designed for complete management of service activities and installed equipment
• connects field technicians with scheduling, warehouse, documents, and invoicing
• eliminates manual entries and keeps administration, help desk, and field operations aligned

Service activities, used materials, work times, and invoices remain always up to date with no manual steps.

TechService – SuiteX.
Field service becomes digital, traceable, and immediately billable.

What’s new

+ Added creation of new maintenance items and customers.
+ Added prices and quantities localisation.
+ Added support to open customer contacts.
+ Added cumulative 'Discount' and 'Discount %' fields in maintenance items editing.
+ Added 'attachments' button next to a maintenance plant (if present).
+ Added 'new item' button in maintenance editing.
+ Added 'paid' switch in maintenance editing.
+ Added 'info' button next to an appointment's customer and next to the customer name in a maintenance.