VartaAPI: Team Inbox

Kavin International

About this app

VartaAPI puts your business's customer conversations on your phone. Every chat your customers start on your official WhatsApp Business number, or in the chat window on your website, reaches one shared inbox your whole team answers from, not one person's handset.

ANSWER FASTER
• One team inbox, with Mine, Unassigned, Waiting, Snoozed and Closed views
• Quick replies with "/", photos, and approved message templates
• See who is waiting and for how long, and whether the 24-hour reply window is open
• Assign a chat to a teammate, snooze it, close it and reopen it
• Website chats show the page your visitor is on

STAY ON TOP
• Notifications for new messages, even when the app is closed
• Several businesses in one app, each with its own notifications
• Light and dark look

KNOW YOUR CUSTOMERS
• Contacts with notes, and a chat started from any contact
• Website enquiries and support tickets in one place
• Reports for the last days: messages sent, read and received

REACH MORE PEOPLE
• Send a campaign to everyone, to a tag or to people you pick, with the cost shown first
• Write a new template and send it to Meta for approval, with Meta's reason if it is refused

For businesses using VartaAPI. You need a VartaAPI account; this app does not create one. VartaAPI is not affiliated with, endorsed or sponsored by WhatsApp or Meta.

Support: [e-mail] · www.vartaapi.com

What’s new

Email chats, link buttons, sending files, taking over and handing over chats with a note, and fixes so you stay signed in.