Vaya Africa

Vaya Technologies

About this app

Vaya is a ride-hailing app for safe and secure rides and package delivery, available at the push of a button. Taking away the tedious work of travelling to go deliver your package or waiting street-side to hail a cab. With easy payment methods like cash, Ecocash, Visa and MasterCard, we’ve got you covered.
Vaya will be available in Harare then Bulawayo. Our goal is to grow into all of Africa’s cities. All you need to do is download the app and your wonderful experience with us begins.
Getting a Vaya car is this easy:

√ Open the app and tell us what you want to do; do you need a Ride or to get a package delivered.

√ Tell us where you are going or where you need your package to go.

√ The app uses location services so the drivers will know where to come.

√ You’ll be able to see your driver’s information; picture, vehicles details and you can track the driver’s arrival on the map.

√ Payment is easy. You can use cash, Ecocash, Visa and MasterCard.

√ You can rate your driver at the end of your trip. You will receive a receipt for the trip via email or SMS
Choose from our range of cars for rides from small economy hatchbacks to luxurious sedans.
Package delivery has never been this easy and affordable. From motorcycles to 3 tonne trucks, you chose.
Follow us on Twitter https://twitter.com/Vaya_africa
Like us on Facebook https://www.facebook.com/VayaAfrica/

Have questions you need answered? Visit Vayaafrica.com/help.

Note: Continued use of GPS running in the background can dramatically decrease battery life.

Ratings and reviews

I used the app to make a clean city water delivery and the app was more of an inconvenience that being useful. It doesn't tell you the cost until you have made a booking and you have no indication of when the water will be delivered so I had to call them to find out when the water would be delivered. They don't have the support numbers in app so I had to look for them online. On top of that the ecocash payment system in app didn't work so I had to call again to get the biller short code.

A good app. Alerts you of the car type and reg number and driver's name soon after request is processed. Sort of assuring to be travelling in a known vehicle. It gets you into a faster route. Support through live chat is good. I want to believe that with many vehicles getting into the system, the time interval between request and pick up time will be reduced.

The service is horrible, you book and pay for your water delivery and you still have to call them and book, give them address and get the water. If you manage to get through to the call centre. Just let customer key in details and show progress, becoz there is no point to the application if I have to call and make a booking for the water again. If I could negative rating that would be more appropriate!!!