
Daniel Mesch
used to be a good app, now it makes you verify your phone number every time you open it no matter how many times you click "save device", but will then tell you you cant have a duplicate named device. honeslty a terrible thing and makes me want to switch to a bank that cares about their customers experience, not just one that wants to take your money.
Veridian Credit Union
January 14, 2026
I apologize for the inconvenience and frustration this has caused. We would like to help you resolve this issue. Please contact us directly at Feedback@VeridianCU.org for further assistance. We look forward to hearing from you. Thank you - MR

GKat
- Flag inappropriate
- Show review history
My rating of this app has gone way down from a 5, because of the latest update. The snapshot was a lot better than now, plus, even when you log in, you can't view all balances without hiding and unhiding them! It's very frustrating. No...I don't want to use bio-metric ID! The app is so bad now. Ugh...I can't stand it. BRING BACK THE PASS CODE, please!
3 people found this review helpful
Veridian Credit Union
March 13, 2023
I'm sorry to hear of your disappointment with the recent updates. Thank you for your feedback; we will share this with our Digital Team. We'd like to help find a resolution to the issue you're having with viewing your balances. Please contact us at feedback@veridiancu.org or 1-800-235-3228. Thank you. - MR

I have 6 car batteries
- Flag inappropriate
- Show review history
"an unexpected error has occurred. Please try again later" :) As though that's a circumstance I can accommodate when I need to know my balance. Going to switch banks as soon as I can. Edit: THE SUGGESTED HELP LINE DOES NOT LEAD TO AN AGENT :))))))))) Edit2: I tried reaching out through the chat line on the app, and they could only offer basic TS tips that ultimately did not work. Can't seem to login to their site on my browser either, as it just sits and spins when I get my info correct.
5 people found this review helpful
Veridian Credit Union
June 26, 2024
Would you be willing to email me at Feedback@VeridianCU.org so I could look you us and pull some reports to see if our digital team can offer any other suggestions? I look forward to hearing from you. -Christie