Venddor Desk

Venddor

About this app

Venddor Desk is the mobile application for Venddor's helpdesk system, designed for support, development, and management teams that need agility in their daily work.

🎫 COMPLETE HELPDESK

• Create, view, and manage support tickets from anywhere

• Track status, priority, and SLA in real time

• Add comments and attachments directly from your mobile phone

• Filter by status, priority, organization, and agent

📋 TASK MANAGEMENT

• List and Kanban for flexible visualization

• Progress checklists per task

• Assignment of developers, QA, and designers

• Monitoring of deadlines and delays

💰 SALES PIPELINE

• Visual Kanban of the sales funnel

• Log of customer interactions

• Values ​​and conversion rates

• Movement between stages

📊 SMART DASHBOARD

• 8 KPIs in real time

• Recent tickets and active tasks

• Quick actions for creating tickets and tasks

• Complete reports

🔔 REAL-TIME NOTIFICATIONS

• Native push notifications for tickets, tasks, and Comments

• Never miss an important update

• Configurable by notification type

Additional features: projects with timeline, integration monitoring, document drive, knowledge base, tutorials, administration of users and organizations.