![](https://play-lh.googleusercontent.com/a-/ALV-UjUc58RJbA9kx9Ib69tvDiama9XGbYaCnb1fAYiPTM-2sxKCBu8=s32)
Theresa Hyslop
Ever since the fireworks update, the app constantly has trouble connecting with my Ticketmaster account. It works okay for a few days, but when I need to log back in, I get an error message saying "Sorry, failed getting access token". Once I uninstall and reinstall the app, I can log back in, but then I get the same issue a few days later. Please fix! I shouldn't have to reinstall the app before every game to get my tickets...
2 people found this review helpful
![](https://play-lh.googleusercontent.com/a/ACg8ocJoXYBQbhSXxhx2iAJf1M9aCL6BosKB0co_rXB0Z_RHznNVgQ=s32-mo)
Bob Larson
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2019 crashes, batter drain buggy ininstalled 2021 same ole story. Different phone so can't blame it on an old phone. 2024 Forced to install new app. They don't tell you that you need to create a new account, then link that to your TM acct. Also don't tell you that new ap and acct break members+ and your TM link. you fix that by via the new app. Also don't tell you that the T&C's require 10 min of scrolling. It also took 2 days to get passed the poorly displaying sigh up page
1 person found this review helpful
![](https://play-lh.googleusercontent.com/a-/ALV-UjXjF29zPFaNR0G2se9WRPdn8TtaMLEd7a-NgVBtw9G9JB8Dj5RX-w=s32)
Shannon Marino-Friedman
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The app was doing better for a while but now I have to delete and reinstall every time I need to access my tickets. If I try to log back into ticketmaster it tells me the token is not valid despite entering the correct password. I have to delete and reinstall each time. Very frustrating. Samsung galaxy s22+
3 people found this review helpful