17.3K reviews
Content rating
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About this app

Your Vhi Healthcare team are accessible through the app, making day-to-day health queries quick and seamless.

Whether you need to check the details of your plan or claim back an expense, you can do it easily from our app.
Whenever you need us, we’re there.

Current Features:

Snap & Send
Claim your everyday medical expenses, anytime, anywhere.

Am I Covered?
Chat directly with an Irish based advisor to have policy, benefits, and claims questions quickly answered.

Online Doctor
Face to face video consultations with experienced doctors, based in Ireland.

Get rewards for your parkrun with the Vhi parkrun rewards programme.

Symptom Checker
A feature that helps you find safe information so that you can make the best choices for your health.

My Policy
Keep track of your Vhi policy information at the touch of a button.

Book a health screening, speak to a nurse 24/7, and find your nearest Swiftcare clinic.

Download your Vhi Mobile Health Assistant today!

Important Information

You need to have an active Vhi policy to use this app. Feature availability depends on your policy coverage.

Log into the app using your registered email address and password. If you haven’t set up an account yet, register in the app using your policy number.

Vhi Healthcare DAC trading as Vhi Healthcare is regulated by the Central Bank of Ireland.
Updated on
Apr 12, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Financial info and 6 others
This app may collect these data types
Personal info, Photos and videos and 2 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

17K reviews
August 22, 2021
The app is obviously poorly made. When signing in, all progress is reset if you switch to a different app, so you have to start over and wait for yet another SMS. It won't let you use a camera unless you give access to local media files. After creating claims, valuable info from photos is cropped away. I have to HOPE that they were actually uploaded in full without any cropping, because there's no way to confirm this.
10 people found this review helpful
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Vhi Healthcare Mobile
August 25, 2021
Hi Sergei, we are sorry to hear you found our app poor to use. We are always working hard to improve our app and the feedback you provided will be shared with the team. If you have any further issues with our app please contact us on appsupport@vhi.ie and we will happily look into the same. Warm Regards, Vhi Appsupport team.
Michael Long
March 14, 2024
App is difficult to use. Snap and send process doesn't give updates on the app. Have to login to the browser to see current status and feedback. Cover check on the app is very clumsy and clunky. The different modules have a different layout on each screen. Just doesn't look like there is continuity between app pages and the main VHI website.
6 people found this review helpful
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Emma Edgeworth
February 13, 2024
App is dreadful. Nine times out of ten, I can't access it . We are having issues processing your details, which is the message that comes up. It's very frustrating. Following response, I uninstalled and reinstalled the app on several occasions. Still does not work. Same message! Very poor app.
43 people found this review helpful
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Vhi Healthcare Mobile
February 12, 2024
Hi Emma, we do apologise deeply for this. As you will see on other reviews we are advising users with login issues too uninstall and reinstall our app due to a recent glitch we had with login. We hope this resolves your issue too. Warm Regards, Vhi Appsupport team.

What's new

This release includes minor changes to all features in the app
If you have any issues or feedback about the Vhi Mobile Health Assistant App email us on appsupport@vhi.ie

App support