Viasat TechTools

Viasat Inc.

About this app

Tech Tools allows you to more efficiently and profitably install Viasat Internet in an easy-to-use, intuitive mobile application.

- View and access work orders at a glance
- Contact the customer and navigate to a job site with one tap
- Share Viasat 360 solutions with customers

Boost productivity and revenue with Viasat Tech Tools.

Ratings and reviews

I would like to thank you for wasting 45 extra minutes yesterday on an easy install. This app is the worst. The customer agreement keeps timing out on me. Not to mention having to shuffle wifi on and off to get it to connect to the modem. I think Viasat makes it a goal to make it as hard as possible on installers. No weather waivers which is dumb in itself and an app that doesn't work. Here we are again on an install now i had done 30 minutes ago but waiting on the customer agreement again.

Absolute trash, you have to restart the app at least 10 times to activate a single job. Then it takes at least 3 business days to register any touch input in the app not to mention it can decide if the app sees internet or not which affects how the app activates and moves forward. The literal only positive thing is that the layout is fine.

The app is fine. Could use some stability updates, but it lets me do my job. It's actually pretty sad that there's so many complaints from technicians since it's kind of our job to troubleshoot technology related things. I have zero issues with mine when I close it out completely after I complete a job. You could also just set it in developer settings to close apps whenever you open more than 3 apps.

What’s new

IP-3433: VS3 Readiness
IP-5595: [VSAP] Provide warning to PnP to disable LTE
IP-5672: Pole Hole photo requirements
IP-5444: Hyperlink for Comms Centre