
Mäga Haru Tähtja
Until now, the app lacks a lot of options for universal travel. For example I have a bike, I need to rest, I will summon a Viatik driver! But oh! The driver cannot take the bike on a little car. I was supposed to know that beforehand. There should be options to clarify such technical details even before the chat. "hey I have a lion, can we go with it?" "hey I got a bike with me, got space back there?" Also CS treat me like male. I'm not. Absolute flop. Perfect app to get stranded. Please IMPROVE
3 people found this review helpful
Hi! Thank you for sharing your feedback. We apologize for the inconvenience you experienced. We're also sorry if our customer service didn't address you correctly. Your insights are valuable to help us improve and provide a better experience for all users. Thanks again, and we'll work on enhancing Viatik for your future travels! 😊🚗💼