Well, its cheaper than pager duty, but I personally prefer pager duty. But my current company use this. Works ok
The idea is great but the execution is terrible. When an incident occurs you get a push notification, which works OK. Then you tap on it and it opens the app, but the incident doesn't show up there. There is no way to force it to refresh and there are no visual queues that it is doing anything. I often have to sign in through the browser to actually see incidents. It's been this way since day one.
This app has helped my team be significantly more successful. Our pages used to be scattered and chaotic, VictorOps has given us a platform to converge these alerts. The app extends the usefulness, making monitoring easy and easy to spring into action when needed.
Top notch app Makes being on call less stressful.
Notifications not working I don't get any notifications at all from the app on my Nexus 4. Every setting is set to alert both in phone settings and victorops settings
So far this has worked reliably well. We use this as a first line of alert and go through all resolution and ACK on the site. It would be great if there was a better on-call calendar or quick way to see other current on-call members. I can't see at a glance who is on-call for all the other teams we've hooked in.
*Improved SSO support
*New Control-Call flow
*New Incident Reroute picker for target
*New MIC picker for target
*User Detail Sections: Next On-Call and Teams
*New look and feel for several screens