MsgbridgeAI

Vigorsoft Software LLP

About this app

Turn scattered chats into lasting customer relationships! MsgBridgeAI is the ultimate AI-powered omnichannel customer engagement platform and shared inbox designed for support, sales, and growing teams.

Bring WhatsApp and Telegram into a single, collaborative workspace. Stop switching between multiple tabs and apps—give your entire team a unified customer view.

🚀 KEY FEATURES:

🌐 Unified Omnichannel Shared Inbox
• Consolidate WhatsApp (Web & Official API), Instagram Direct, Telegram.
• Assign conversations, add internal team notes, use @mentions, and track customer history from first reply to resolution.
• Smart routing by team, agent skill, or availability.

🤖 AI-Powered Autopilot & Replies
• Train your AI assistant on your business documents, FAQs, and product details to deliver precise, on-brand responses.
• Let AI draft answers instantly or put routine queries completely on autopilot.
• Every AI suggestion cites its knowledge source so your team always stays in control.

⚡ No-Code Automation Builder
• Build visual, branching automation flows that run around the clock.
• Automatically welcome new contacts, qualify leads, tag incoming messages, and route chat by intent.

📢 Broadcast Campaigns & Analytics
• Send targeted broadcast campaigns across WhatsApp and Telegram using approved message templates.
• Track real-time delivery, open, read, and response metrics from a single analytics dashboard.

👥 BUILT FOR TEAMS WHO WANT TO GROW:
Whether you are handling customer support, managing client bookings, or running sales pipelines, MsgBridgeAI keeps your communication lightning fast, organised, and collaborative.

Download MsgBridgeAI today and transform your customer conversations into momentum!

What’s new

• A fresh, more polished look across the whole app, in light and dark mode
• Redesigned chats: grouped messages, date headers and a new message bar
• Unread badges on Inbox and Alerts
• Notifications grouped by day, with Mark all read
• Smoother, calmer animations
• Inbox and Contacts load more as you scroll.
• Clear confirmations when you save or change something
• Tapping a notification opens the right chat, even if the app was closed.
• Faster screens that remember what you last viewed