
T. Bocklund
DO NOT USE APP! I selected delivery Made order edit & somehow got changed to pickup. I'm sick & cant pickup. Tried to cancel on app but only shows popup saying call the location for changes. They cannot change it to delivery & didnt know how to cancel the order so I could re-do the order on app for delivery. And on previous delivery order, driver picked up my order, located about 8 blocks from my home, then on her way here, took over an hour to pickup 2 or 3 other orders she "had" to pickup 1st
3 people found this review helpful

Jessica Kerns
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When I first downloaded the app, it was good. I could redeem offers and scan the barcode on the bill to collect points. Now, the bills (in restaurant) don't have barcodes, they have QR codes that don't scan, so it seems you can only get points when you order through the app. And when you try to get help (app support), you are ignored. As the closest VI is in another town from me, I never know when I will be there and would rather eat in, so now the app is pretty much useless.
6 people found this review helpful

Dave Mayer
Doesn't work at my local Village Inn! I tried to use the introductory $5 off coupon I got for installing the app. My local Village Inn in Federal Way, WA says they can't accept the coupon because they are a franchisee. I also can't earn points by scanning the bar code on my receipt. This is deceptive advertising. I'm deleting the app ASAP and I won't be back unless Village Inn makes this right.
6 people found this review helpful