Still seeing the Virgin Media WiFi app? We’re busy updating the Virgin Media WiFi app with Virgin Media Connect – a smarter, more advanced WiFi app. During this time you might find that you install the Virgin Media WiFi app but don’t worry, once Virgin Media Connect is ready you will be updated automatically if enabled on your device.
The Connect app still helps you connect to Virgin Media WiFi hotspots, out and about in all sorts of places – but now you can do even more…
Automatically connect to our WiFi hotspots on the go
Download the app and once you’re set up, that’s it. Finito. No log-ins or tricky WiFi sign-ups.
Take control of your WiFi
Pause home WiFi to certain devices, share home WiFi details with friends, tackle common connection problems and even reboot your Hub without leaving your sofa!
Test your WiFi performance
Scan your home to check your WiFi signal from room to room.
Connect to more Virgin Media WiFi hotspots out and about
With 3.5 million+ UK hotspots and 10 million+ worldwide, you’ll rarely be without speedy WiFi. You can connect to half of all public WiFi hotspots in the UK, in pubs, bars and other places on the UK high street, major airports and in over 250 London Underground stations and in all Glasgow Subway stations.
Save your mobile data
While you’re using our WiFi you can save your data for when you really need it – and help give your wallet a well-earned rest.
Virgin Mobile customers can also check your Virgin Mobile allowances and see what you’re using easily.
Get help when you need it
Plus, tackle WiFi issues and any other queries with our handy FAQs or an agent through in-app messaging.
What you need:
• A device running Android 5 or above
• Virgin Media customers with a Hub 3 can manage their WiFi at home
• Virgin Mobile customers with a valid Virgin Mobile SIM in their device
Your feedback helps us improve the app. If there’s anything we’ve missed or you need a hand with, just email firstname.lastname@example.org