Virgin Mobile México

19.7K reviews
Content rating
Everyone
500K+
Downloads
Content rating
Everyone
Learn more
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About this app

Virgin Mobile Mexico is now on your phone. And managing your line has never been easier.

Whether it's your first time with us or you're bringing your number from another carrier, getting started takes just a few minutes. Choose the plan that's right for you, activate your SIM, and you're all set.

WHAT YOU CAN DO IN THE APP

• Sign up or switch. Buy your plan or bring your number from another carrier. All from your phone, without going to a store.

• Manage your account. Check your data, minutes, and benefits at a glance. Top up your balance and have your plan status handy whenever you want.

• Set up automatic payments. Your plan renews automatically, so you'll never be without service unexpectedly.

• Top up in seconds. Just a few taps and you're done.

• Explore your benefits. Get the most out of what your plan includes.

WHY VIRGIN MOBILE? Here, things are simple. No hidden fees, no extra steps, zero hassle. Everything you need to manage your line is in the app.
Welcome to Virgin Mobile Mexico.
We give you control to manage your Virgin Mobile line easily and quickly.
Updated on
Sep 25, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • This app may share these data types with third parties
    Location
  • This app may collect these data types
    Location, Personal info and 4 others
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

19.6K reviews
Cristyan Enriquez
September 12, 2026
Terrible experience. I paid for a service that I was never able to use. contacted customer support and they just said that they were going to escalate the issue. no resolution ever. the worst company ever. I wonder who is the head leader of this company.
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A Google user
November 18, 2018
It's really good, except... The Internet is very slow in some areas... Lately it has been slow... Like for a week. Now they tell me that it is because I spent more gigabytes than my "unlimited" plan allows me to spend.
9 people found this review helpful
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Virgin Mobile Latin America
November 6, 2018
Hello Oscar!! Send us your full information to email: soporte@virginmobile.mx, and we will help you with your problem. 😉
Adolfo Ramirez
February 9, 2022
Useless. Cannot refill my account on the app. Says connection error but I have data and 2 different wifis. None of my networks work according to the app. Note it's the only app on my mobile that doesn't get "connection"
12 people found this review helpful
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What’s new

Novedades
Virgin Mobile México ya está en tu celular. Y manejar tu línea nunca fue tan fácil.
Una app nueva de cero, donde contratas tu paquete, te traes tu número de otra compañía y manejas tu cuenta desde un solo lugar. Checa tus megas y minutos de un vistazo, recarga en unos toques, domicilia tu pago para que tu paquete nunca se te venza y explora todo lo que incluye. Más rápida, más limpia y hecha para que simplemente funcione.

Bienvenido a la nueva Virgin Mobile México.
Content rating
Everyone
Learn more

App support

About the developer
Virgin Mobile México S. de R.L. de C.V.
david.anzola@beyond.one
Paseo de la Reforma No. 350 Piso 18 Juárez, Cuauhtémoc Cuauhtémoc 06600 México, CDMX Mexico
+57 322 8938166