Virgin Mobile Mexico

4.1
18.9K reviews
500K+
Downloads
Content rating
Everyone
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About this app

Take control of your Virgin Mobile: check usage, balance and purchase bundles; save your Credit or Debit Card and get 1MB per $1 spent in the app. Don’t run out of data or calls, set-up your Recurrence and we renew your bundle automatically.

Use your Referral code to bring your friends to Virgin Mobile and earn 1GB per each one that becomes a Rock Star.

Solve your simple inquires by visiting our FAQ’s section or chat with our Rock Agents without leaving the app.
Updated on
Jan 14, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.1
18.8K reviews
A Google user
November 18, 2018
It's really good, except... The Internet is very slow in some areas... Lately it has been slow... Like for a week. Now they tell me that it is because I spent more gigabytes than my "unlimited" plan allows me to spend.
9 people found this review helpful
Virgin Mobile Latin America
November 6, 2018
Hello Oscar!! Send us your full information to email: soporte@virginmobile.mx, and we will help you with your problem. 😉
A Google user
November 27, 2019
Nice experience, would be great if the app would work without package bought, that way if my package is over I can go ahead and buy another pack. The app does not connect to Paypal if you have no balance in the account. (Because no internet) but you may bypass only for PayPal so everyone can buy...
6 people found this review helpful
Virgin Mobile Latin America
November 28, 2019
¡Qué padre que te guste nuestro servicio! sigue rockeando con nosotros y disfruta la nueva versión que es para ti. 🤗
Edmundo Elizondo
January 27, 2021
Update after some recent traveling: They seemed to have taken down the 3rd party deal with Telcel, so the usable coverage shrunk compared to years ago. So the service is only for city use, sigh.. Original rev: Seems they have fixed and ironed out most of the user experience and functionality of the app. More straight to the point. The service has gotten cheaper compared to 4 years ago. Now remains testing the actual service and we will see.

App support

About the developer
Virgin Mobile México S. de R.L. de C.V.
david.anzola@beyond.one
Paseo de la Reforma No. 350 Piso 18 Juárez, Cuauhtémoc Cuauhtémoc 06600 México, CDMX Mexico
+57 322 8938166