Visonic-Go

Visonic LTD

About this app

Control and monitor your Tyco alarm security system anywhere, anytime. Whether you're at home, at work on a business trip or on vacation this app lets you control and monitor your alarm system locally and remotely.

With this app, you can:

- Arm & Disarm the alarm system
- View dashboard
- View status of various system devices
- Enroll, remove and bypass system devices
- View system alarms, alerts and troubles
- View history of events with video verification
- View protected premises via PIR cameras
- View alarm video from PIR cameras
- Get push notifications from alarm system
- Enable customized sounds in push notification
- Enroll keyfob functionality
- Assigning partitions to keyfob
- App screens customization
- User alias and PIN codes support
- PGM support
- Partitions support
- Panel date and time configuration
- Wi-Fi client mode configuration (for PM360, PM365)
- Installer access control

Parameters for CMS customers:

- Host Address: the interactive IP address or DNS name provided by security service provider or monitoring station
- Panel ID: a unique specifier, typically the panel serial number provided my security service provider or monitoring station
- User Code: the user's own panel's code

Parameters for self-monitoring customers:

- Host Address: visonic.tycomonitor.com
- Panel ID: your panel ID located on back side of your panel
- User Code: your user code

Ratings and reviews

More issues, unable to access the panel via the app. Jan 2023. Very unreliable or fails completely. Have been unable to connect to our system for well over 2 weeks and not for the first time I might add. Everything else is working but not this app!! Won't connect via wifi at all; not much use when its prime function is to allow remote access to our sydtem.

Comms failure!!! The whole application is very temperamental. It worked fine last year when I installed it, but now it keeps crashing. Also there's very limited info on how to resolve issues & the one's which are there are no good. I wish i would not have wasted my money buying this expensive system which doesn't give me any confidence if it's doing what it should be doing...

Terrible update. Since the update, the server is unreachable 90% of the time. I have zero faith that my alarm will send an alert to my phone now. The older version of the app looked a little clunky but worked perfectly and for a home alarm system this is kind of the most important thing. Big thumbs down, visonic. Not good at all.

What's new

- Ui adaptation for Tablets.
- Added Search in Panels list.
- "Pin" panels to the top of the Panels list.
- Meteo-charts and Location Statistics.