Features:
• Download App: Your customers can download VA CSS App
(Customer Self-Service) on Android Play Store or iOS App Store
• Verification/Authorisation: Let your customer create login after
verification from his registered email/mobile OTP and activate it
after authorising from your side by authorised person
• Integrated with VA ERP: The App gets Customer Master data from
his account in VA ERP – Name, Contact Details, Balances, Margins,
Transactions, Statement, etc
• Customer’s Own Account Balances Dashboard – showing
balances in Precious Metals, Currencies, Net Balances at Current
Rates, Excess/Short Margins, Break-even Rates, Extra Gold, etc
• Customer’s Own Statement of Account in Any Currency/ Precious
Metal/Combined
• Customer’s Own Accounts Transaction Register
• Customer’s Own Contact Information
• Option to show Live Gold Rates*
• Option to show Live Gold Rate Charts*
• Option to show Post-dated Cheques*
• Option to show Outstanding Invoices Report*
• Option for News & Events*
• Option for Payables/Suppliers Self-Service Module as well*
• Option for Precious Metal Trading Buy/Sell (Fixing) & Hedging*
• Many more features…
Benefits:
• Great Customer Service App – Direct access to ERP from your
Customers’ Mobile app to view/download their Account Balances,
Statement of Account, Transaction Register, Contact Information,
Outstanding Invoices*, Post-dated Cheques*, Live Gold Rates*
, etc.
• Improves collections & cash flows, and reduces credit days – By
Reminder Mobile Notifications to Customers for Overdue Invoices*
• Reduces Dishonoured Cheques – By Reminder Mobile
Notifications to Customers for upcoming Postdated Cheques*, so
that they can arrange for funds in the bank
• Live Gold Rates (and Rate Charts) – Shows Live Gold Rates* for
Buy/Sell, after adjusting markups for your specific Customer
• Keep Customer Informed at all times – News & Events feature*
allows you to keep all your Customers updated on News & Events
in your organisation or generally in the market
• All that your Customer Needs under one App – Convenient to
have all possible services customer needs under one Mobile App
• Reduces Costs – Reduces tremendous costs by eliminating
manpower in manually providing these services
• Enhances Reputation – Advanced technology, Good Customer
Service, Automated Operations surely enhances your goodwill
• Anytime Trading – Add this option if you want to allow Customers
to do Precious Metal Trading*
– Buy/Sell Fixing, at any time, any
place, no need to call you, with optional Hedging with your LP
• Many more benefits…