Visual Matrix Mobile

2.5
39 reviews
1K+
Downloads
Content rating
Everyone
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About this app

VM Mobile is an innovative application that enables hoteliers to gain the full benefits of VM Cloud.

VM Mobile allows hoteliers to keep a pulse on their hotel’s key performance indicators, enables housekeepers to set rooms clean, empowers maintenance engineers to view the most up to date work orders from their mobile device and so much more.
Updated on
Jan 3, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.5
39 reviews
A Google user
November 11, 2019
App closes immediately upon opening. Tried fresh install and same error. Edit: Uninstalled and reinstalled after reply from developer, and I dont think I got the desired result. App still gives error immediately after opening. 11/11/19: Retried the app after seeing a notice in VM on 17 Sept about a new version being released "soon", even though the app page has not shown an update since 2018. If there is an update, it is just as effective as the last update... Still not working.
3 people found this review helpful
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Visual Matrix
January 29, 2019
Sorry to hear it Chris. We have released a new version today, and hope you will give it another try and let us know if you still have an issue, or if we've fixed the issue to your satisfaction. Update: We will try to emulate on a device like yours Chris and dig through our crash logs. Thank you for your feedback.
A Google user
July 10, 2019
As an Executive Housekeeper I need to have more options than just status change. Big issue is when I change status the room number disappears and I cannot view or especially undo it. Being able to create a work order would also be very useful
5 people found this review helpful
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Dana Newman
August 13, 2022
The app never works! Our HK can not update the room status, the app will close when using, can not access the forecast - the app closes, the HK assignments do not match correctly and if you update a room status it does not show in the FD system. It has now been 3 months since my original review and the app STILL does not work at all! Do not waste your money, VM has poor tech support and customer service is a horse & pony show!
1 person found this review helpful
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