VixxoLink

Vixxo Development

About this app

The VixxoLink Service Provider mobile app was designed to achieve a faster, more accurate, and more reliable mobile experience for technicians to access, notate, and enter resolutions with increased speed, accuracy and technician satisfaction. Contact us to request a demo or to sign up for this program.

Fully operational for our Vixxo technician network with features:
• Jobs view
• Site details and history
• Time in and out by location or asset
• Resolution notes and details
• Work actions performed on assets and parts
• Follow up scheduling
• Signed work tickets

* Works exclusively with VixxoLink Service Provider Web

Vixxo's vision is to be the facility partner of choice for the world's best brands. Our purpose is to serve you, so you can better serve yours.

Ratings and reviews

Mangers and developers don't seem to care. All I ask is when I give the managers information on who to call to fix their issues they don't call me again to fix something I told them I can't fix.(not allowed to) Also give supervisors the ability to reopen old tickets. You took that away and now we can't open a ticket back up that wasn't supposed to be closed. Also calls apparently get lost in limbo from time to time which makes customers very pissed with us.

I would give it 0 stars but it's not possible. The geo location is spotty at best. Who ever set up the Layout of the app and how to use it didn't think about the time it takes for you to fill in the Assets section of the job and it wont let you proceed with out it you end up wasting time from your NTE time on unnecessary steps. I'm a service tech with over 14 years of experience and I will not be using this app any further.

it would be great if they can add a notification option within the app it self. and able to filter states or even cities. that would help as sometime as email isn't as fast as the app updating a notification. even when notes are added

What’s new

Bug Fixes & Improvements