In the VMD application, an employee initially captures an image documenting a site-related issue. This image, along with the complaint details, is visible in the manager's dashboard. The manager reviews the complaint and assigns the task to an appropriate employee for resolution. The assigned employee performs the required work to address the complaint. Upon completion, the employee closes the complaint and captures a final image to verify the resolution. This final image may include advertisement content or a default placeholder, depending on the scenario. The system ensures proper tracking of task assignments, progress, and closure, maintaining accountability and transparency between employees and managers.