vROOT One
Teen
info
10+
Downloads
About this app
vROOT One is the mobile app for teams that work on vROOT Chat. Sign in with the account your company's vROOT admin created for you, and answer your customers from your phone.
What you can do
• See your company's customer conversations from the channels connected to your vROOT account, such as WhatsApp, Facebook Messenger, Instagram and website chat.
• Reply, attach photos, videos and files, record voice notes, and write private notes that only your team can see.
• Assign a conversation to a colleague or a team, change its status (open, pending, snoozed, resolved), set its priority and add labels.
• Use saved replies and macros.
• Filter and search your conversations.
• Customers: open a customer's profile with phone, email, company, location, labels and past conversations.
• Get a notification when a conversation is assigned to you, even when the app is closed. Turn on more alerts in Settings → Notifications.
• Set your status: online, busy or offline.
• Use the app in Arabic or English, with a right-to-left layout for Arabic.
Who it is for
vROOT One is for the customer-service and sales teams of vROOT clients. You need an account on your company's vROOT workspace; there is no sign-up inside the app.
Privacy
Your messages and files go only to your company's workspace on vROOT's server. The app shows no ads and has no analytics or tracking.
What you can do
• See your company's customer conversations from the channels connected to your vROOT account, such as WhatsApp, Facebook Messenger, Instagram and website chat.
• Reply, attach photos, videos and files, record voice notes, and write private notes that only your team can see.
• Assign a conversation to a colleague or a team, change its status (open, pending, snoozed, resolved), set its priority and add labels.
• Use saved replies and macros.
• Filter and search your conversations.
• Customers: open a customer's profile with phone, email, company, location, labels and past conversations.
• Get a notification when a conversation is assigned to you, even when the app is closed. Turn on more alerts in Settings → Notifications.
• Set your status: online, busy or offline.
• Use the app in Arabic or English, with a right-to-left layout for Arabic.
Who it is for
vROOT One is for the customer-service and sales teams of vROOT clients. You need an account on your company's vROOT workspace; there is no sign-up inside the app.
Privacy
Your messages and files go only to your company's workspace on vROOT's server. The app shows no ads and has no analytics or tracking.
Your team's customer chats from every channel, in one app.
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
- No data shared with third partiesLearn more about how developers declare sharing
- This app may collect these data typesPersonal info, Messages and 5 others
- Data is encrypted in transit
- You can request that data be deleted
What’s new
4.13.0
• Calls ring even with the app closed or the screen locked, for companies where this is on
• Fix: the speaker button no longer cuts the audio
• Fix: call audio keeps going with the screen locked or another app open
• Fix: a call shows as answered only once it really connects
• A steadier line; if a call drops, the app tells you why
• TikTok voice, video and stickers now say to open them in the TikTok app
• Calls ring even with the app closed or the screen locked, for companies where this is on
• Fix: the speaker button no longer cuts the audio
• Fix: call audio keeps going with the screen locked or another app open
• Fix: a call shows as answered only once it really connects
• A steadier line; if a call drops, the app tells you why
• TikTok voice, video and stickers now say to open them in the TikTok app
App support
About the developer
VROOT LLC
support@vroot.com
Behind Original Sinaniya
Damietta
دمياط
Egypt
+20 10 00501501
