ARROW Setup

VTEM Labs Inc

About this app

ARROW Setup is the field companion for ARROW hardware. It connects directly to an ARROW
device over Bluetooth Low Energy, so you can bring a device online and confirm it is
working before you leave the site, without needing a laptop, a console cable, or an
existing network connection.

WHAT YOU CAN DO

Overview
See the device health at a glance and the single headline answer you came for: whether the
device is reachable, and if not, what is stopping it. Problems are named plainly, with a
link to the matching troubleshooting page.

Network
Read the current network configuration and change it. Switch between DHCP and a static
address, and set the address, gateway, and DNS servers. Apply the change and watch the
device pick it up.

Cellular
Check the state of the cellular link: carrier, signal band, and SIM status. Useful when
the wired network is unavailable or when you are confirming that failover will work.

Remote
Confirm the device has reached the ARROW platform and that a remote consultant can now
connect to it. This is the check that tells you the installation is finished.

Help
Direct links into the ARROW documentation, including troubleshooting pages matched to the
exact problem the device is reporting.

REQUIRES ARROW HARDWARE

This app does nothing on its own. It is a companion to ARROW devices supplied by VTEM
Labs, and it needs to be within Bluetooth range of one. You connect by entering the serial
number printed on the device, and the device authorizes the session before it answers
anything.

PRIVACY

The connection is local. ARROW Setup talks to the device over Bluetooth and sends nothing
to a server. It has no account, no sign-in, and no analytics. The only thing it stores on
your phone is the serial number of the last device you connected to, so you do not have to
type it again.

Bluetooth access is used for one purpose: finding and connecting to your ARROW device.
The app does not use Bluetooth to determine your location.

What’s new

First release of ARROW Setup.

ARROW Setup connects to an ARROW device over Bluetooth so you can bring it online on site, without a laptop.

- See device health and whether the device is reachable
- Configure the wired network, either DHCP or a static address
- Check the cellular link, carrier, signal and band
- Confirm a consultant can connect remotely once setup is done

Requires an ARROW device from VTEM Labs within Bluetooth range.