![](https://play-lh.googleusercontent.com/a-/ALV-UjU5lnVFPS_61901R7Ah9jtOwT7mg1Q_kQhNpQI4qQ351crZiX0=s32)
Bashayer Al Mayyas
I never got a confirmation from the restaurant, I talk to an agent and they are of no help (not to mention I can't even see the msgs I sent- blank speech bubble) I go to the restaurant and they say they never got my order, and I end up getting my order by ordering again with missing items after 45mins. I reported it on the app and I don't even get contacted or my money back (of missing items and service fee). Bad experience
V-Thru Technologies
July 11, 2024
Hi, Sorry for the inconvenience. We are always working towards making the experience better.
We request you to please share more info and Order ID at info@v-thru.com. ππΌππΌ
![](https://play-lh.googleusercontent.com/a/ACg8ocICErT3WTon9tFE53cjmjay2zkc6Fr-Tlq7YnVm2EmxJHjgbQ=s32-mo)
Ali
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Won't update the status of restaurants, gives me a hard time when i want to enter the OTP and last time i chose a buy one get one free deal i only received one and after explaining it to support they said "your order is already received", good idea but terrible execution
V-Thru Technologies
June 21, 2024
Hi,
Sorry for the inconvenience. We are always working towards making the experience better. For better experience, we request you to please keep the latest version of application and update the review accordingly.
If you still facing the issue we would like to know please, you can send us an email at info@v-thru.com. ππΌππΌ
![](https://play-lh.googleusercontent.com/a/ACg8ocIyVD7lf5Uf0M9tNnu_SpPNHOHR06PUyEQVwaRZl1py_ffLcA=s32-mo)
Ahmed Dashti
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Not working anymore after the last update Update to the review now is working fine. Thanks for your fast response
1 person found this review helpful
V-Thru Technologies
July 11, 2024
We are pleased that you enjoyed the app.itβs always a pleasure to serve our users!