
Bashayer Al Mayyas
I never got a confirmation from the restaurant, I talk to an agent and they are of no help (not to mention I can't even see the msgs I sent- blank speech bubble) I go to the restaurant and they say they never got my order, and I end up getting my order by ordering again with missing items after 45mins. I reported it on the app and I don't even get contacted or my money back (of missing items and service fee). Bad experience
V-Thru Technologies
July 11, 2024
Hi, Sorry for the inconvenience. We are always working towards making the experience better.
We request you to please share more info and Order ID at info@v-thru.com. 🙏🏼🙏🏼

Husain Ali
Very bad experience. 1. The application doesn't tell you the designated spot for you to receive the delivery. (I waited in the wrong spot until I saw some of the restaurant's 2. The application is not synced with the restaurant (it tells you that your order is next, but had to wait for 15 more minutes). 3. You can not navigate the buttons once you hit on the driving option. 4. Doesn't tell you the order number to give to the restaurant without clicking that you have received your order first.
4 people found this review helpful

Mohammed Khesroh
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The app doesn't even start. Edit: for a while the app started, like recommended, I updated the application now everytime I start the application, it remains on the "downloading update' pop up and never finishes even though I updated the application to the latest version directly from the store. This is bad programming for the app.
7 people found this review helpful
V-Thru Technologies
March 10, 2021
Hi Mohammed,
Can you please try to hard close the app and reopen it? You might experience this if you just did update the app to the latest version