Waakif: Smart Orders & Billing

Waakif App

About this app

Waakif is an all-in-one platform designed to streamline business operations for restaurants and retail businesses, offering free billing solutions and tools for customer engagement. Manage orders, payments, staff, and loyalty programs in one place. Empower your business with actionable AI insights, restaurant invoice management, and personalized marketing campaigns to boost sales and increase customer retention.

📱 Online Store: Manage your store, enable online ordering, and offer self-delivery options to enhance convenience.
📦 Order Management: Handle real-time order updates and send restaurant invoices digitally via WhatsApp and SMS. Perfect for any restaurant billing or retail billing setup.
🎁 Loyalty Programs: Build customer loyalty with personalized rewards, boosting retention and ensuring repeat business.
📊 AI Reports & Insights: Receive data-driven recommendations to improve your business operations and optimize profitability.
📋 QR Code Menu: Offer seamless access to digital menus via QR codes, making in-store orders easier.
🎯 Targeted Campaigns: Engage customers through WhatsApp marketing, SMS, and email campaigns featuring dynamic, personalized content.
👥 Customer Segmentation: Automatically categorize customers as VIP, New, At-Risk, and more to refine your restaurant marketing strategy.
👨‍💼 Staff Management: Assign tasks, monitor team performance, and streamline operations efficiently.
📝 Feedback Management: Collect and analyze customer feedback to improve services and satisfaction.
📅 Social Media Calendar: Plan events and posts to coordinate marketing efforts seamlessly across platforms.
📖 Booking & Reservation Management: Manage restaurant bookings and reservations online, all in one place.

Why Waakif?
💸 No High Commissions: Avoid the heavy fees charged by third-party platforms like Swiggy and Zomato.
📈 Full Customer Control: Gain control over customer data to personalize restaurant marketing and customer engagement strategies.
🚀 All-in-One Billing App: Manage restaurant orders, customers, and staff effortlessly with a unified platform designed for free restaurant billing and retail operations.

What’s new

✨ WhatsApp Campaigns – Run smart promotions directly on WhatsApp and engage your customers like never before.
🤖 WhatsApp AI Assistant – Generate automatic replies, personalized messages, and even AI-powered images for your campaigns.
💬 WhatsApp Orders – View, track, and manage all your WhatsApp orders in one place.
⚡ Order Optimisation – Faster order syncing, smoother checkout, and better performance all around.