I love EVERYTHING about it. The service is awesome. Customer service is great as well. You can text them if you have a problem. They respond immediately. And if the person delivering is gonna be late they give you a call. This app is a godsend for me and my family. They also have a little meter so you can gage how much of a tip you give. I would give as much as possible, they deserve it. We Love waitr. 😉
Love the convenience. Just wish delivery was available the entire hours of the restaurant and that the tip calculator didn't include the delivery fee. Update: I should be able to wait to tip the driver AFTER I can see that they are smarter than the steering wheel of their car. Too many of the driver's can't seem to follow simple directions and feel the need to call me repeatedly. It's very frustrating.
Awesome service and app. Just wish you could rate the restaurants in the app. Some restaurants routinely get the order wrong. Especially Subway. How to remedy a wrong order is also a mystery. I guess go to the restaurant yourself but that kinda defeats the whole purpose.
App is Convenient and it covers alot of restaurants my Family Likes. Tge thing that sucks, is that people at Restaurants don't read Side Notes on Order. We have had about 4 orders Made wrong cause of them NOT READING. Otger than that, I like this app alot.
The app sucks!! Took 3 tries and contacting customer service to get the order to go through. They do not answer the phone. My order was delivery took 1 hour with no updates that it was delayed. Very very unsatisfied.
I've used this app several times. Very friendly and convenient waiters,always on delivery time. I really like how the waiters will text or call if there is a problem with your order before they leave the restaurant.
With this update, group members will now have the ability to update their payment method if their card has been declined. The leader will also have the ability to remove group members that either shouldn’t be included in the order or have not been able to update their order with a valid payment method.
This update also includes a few additional improvements including: Extended delivery hours, beautified deep links, optimized recent orders, and a minor facelift to the join a group order screen.
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