Very great service. If you don't want to go out and eat but still want good food this is what you need. Some people are saying the wait times are bad but I have never had an issue. They have always been on time and the staff are friendly.
The wait time to find out what is going on with the orders is always over 15 minutes the in app messages take way to long for a reply. So far the last 3 orders have been late by minimum 20 minutes And they have gotten the orders wrong 2 times now. The app will not update the order status and I rarely get a phone call to let me. Know they are on the way.
Over time the wait has been longer and longer and food colder and colder to the poinnt the food doesnt show up until two hours later. This is a common occurence with them. See complaints on other sites. Do not download this app and if you have to get a refund make sure you get it.
Love this app. A bit to much! The only problem I have now is figuring out what to order. Have only had to wait once when delivery was late but got a text crom driver she also could not follow directions to get to my apartment but only once with that driver. Sometimes food is still so hot I have to wait to eat it.
Hope you like a long wait and lukewarm food. Waitr used to be great, but now every order seems to have issues. Frequent experiences: orders take upwards of 1.5-2 hours from order placement, orders are late, food is cold or lukewarm, orders sit at the restaurant for long periods of times before being picked up, orders are incomplete or completely lost. The worst part is that Waitr nor the restaurant will call you about these issues -- you always have to ask what's wrong, and it always ends with the finger being pointed at the other. All that AFTER you've already tipped the driver. Save yourself the hassle and delivery fee and just go pick up the order yourself. Or maybe try UberEats instead.
* Added the ability to share a deeplink to your friends to join a group order.
* Added banners promoting Share Thanksgiving.
* Several bug fixes through out the application.