A Google user
extremely slow. Takes long to load after ending a trip. makes it compulsory to rate a driver before starting a new trip, which is also painfully slow. Doesn't have realtime display of driver/rider location making it stressfulbfor both finding each other if not familiar with area. Worst of all, no controls to prevent driver from starting trip within app while within an acceptable distance from rider. Have had one case where a driver started the trip almost 10 mins before he got to me, overcarged!
134 people found this review helpful
Theresa Heasman
Changed phone and reinstalled. Couldn't remember the password I used before so was sent OTP to log in. Was told 'wrong password'. This has happened 3 times so can't use the app. Used to use Wasili a lot so won't be using it until the app can be used again. Also the price given on booking was less than what the drivers demand on arrival. The app is out of date. So back to regular taxis.
15 people found this review helpful