246 reviews
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About this app

Please note:
The app requires the location permission in order to connect to the PoolLab.
This is required by Android for Bluetooth 4.0⁺ connections inside an app.

The LabCom App is probably the most powerful and complete photometer tool in its field.

Through wireless connection you can:
• Create accounts (measurement sources)
• Synchronize measurements and remotely
controlled measurements (PrimeLab only)
• Calculate indices such as the Langelier
• Display measured journals and send them
via PDF
• Test and set parameters and add new
parameters by entering a code to make
the PrimeLab more comprehensive
• Input your own water chemicals to create
dosing recommendations
• Free Cloud storage system
... is available and, when activated, can be consulted so that the measurement results automatically synchronize between all LabCom solutions.

Users such as public swimming pools, building service engineers, shipping companies, health departments, water companies and many others can view the field test results from their location at any time and immediately after the measurement.

Test results are assigned to "accounts". Accounts can be set so that different locations of a public bath e.g. trainer pool, splash pool etc. have their results assigned to them.

Click on an account to view the measurement results. These originate either from automatic synchronization with the photometers when measurements were made with them without using the app as a remote control or by remote-controlled measurement of PrimeLab.
The measurement results are set according to accounts and in chronological order. This can be filtered (date, parameters) and exported as a PDF.

Also, the calculation factor can be triggered in this menu, an LSI (Langelier Saturation Index) and RSI (Ryznar Stability Index).
Test parameters not generated by the photometers but necessary for the calculation
of the indices values, such as temperature, conductivity, flow rate, etc. can be entered manually into the App.
Click on "Dos Rec” In the result detail view, the user is prompted for the target value and receives on the basis of the measured value associated with the amount of water (stored under the relevant account) and the individual “Setup” stored water treatment chemicals, a dosing recommendation to the water parameters to set ideal conditions for your water based on the chemicals you use.

As mentioned under "results", the app allows the user to give dosage recommendations based on their own individually stored water treatment products.
It must be inserted once so that you can use your own water treatment chemicals in the
app that will then be available for calculation of dosing recommendations.

Supported devices:
PrimeLab 1.0 Multitest
PoolLab 1.0
9-in-1 Multitest
Finwell PRO
Updated on
Jul 19, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection

Ratings and reviews

238 reviews
The Pool Place
December 18, 2020
UPDATE: Originally thought there was a software/firmware issue, but now I believe it was the batteries losing connection causing the PoolLab to reset (my employees were not telling me that the unit was shutting down unexpectedly). After removing and reinstalling the batteries I have had no further issues. I am only giving 4 stars because the is no imperial (US) conversion.
7 people found this review helpful
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Simon Ling
July 30, 2023
Absolutely useless. Crashes constantly - so much so that I now get 'this app has a bug and will not start' messages. Very expensive tester is rendered useless without it as you cannot see any prior readings anywhere else.
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July 31, 2023
Hello Simon, would you mind sending a detailed description about the issue you face to support@water-id.com?
Lou Otway
June 6, 2023
Fiddly to use, bad Bluetooth experience. Sometimes the app will connect to my water tester (Poollab 1.0, FW 0.74) sometimes it won't. I can't find a pattern so I just retry a few times and either give up or it works. Would give 4 stars if bt was reliable. Maybe an app or FW update will fix it one day. Not holding my breath.
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June 23, 2023
Hi, please make sure that the app has "location" permission (needed by Android to establish a Bluetooth connection). Please make sure you did not choose "auto connect" in the settings area.

What's new

- PoolLab 2.0 protocol changes for future updates
- bug fixes