WTB Online

WashingtonTrustBank

About this app

Available to Washington Trust Bank customers with personal accounts. The app makes it easy to manage your money on the go. The streamlined view, simple enrollment and easy navigation make banking from your mobile device a snap. With the app, you can:

-Deposit checks
-Pay other people
-Pay your bills
-Transfer funds
-Check balances
-Find a branch
-Report a lost or stolen card
-Login with biometrics

Ratings and reviews

This new app is more difficult to use than the old. Running balances are not shown in the dashboard transactions list. I discovered that running balance is only shown in the transaction list for the specific account. They show Bank Balance that includes funds that are being held-until-cleared and aren't available yet, and there is no display of Bank Balance together with Available Balance to make the distinction clear as there was in the old app.

Great app! Exepept there is no Zelle! I reached out to support (who is fast and amazing) and they said there are no plans to integrate Zelle and WTB. Which is just super frustrating because I used Zelle a lot at my old bank and I don't like using PayPal or Venmo.

I don't know what the developers have been doing to this app but it's functionality has been atrocious. It was working perfectly about a year ago but now it runs like garbage. Connectivity issues, updating account issues, money transfers have all been malfunctioning.

What’s new

Version 3.21.0
• Bug fixes and performance improvements