Basis Trade

Basis NZ Limited

About this app

So, you're installing a Basis smart panel for your customer. You've got the panel, and your tools, and you're ready to roll. Fast forward an hour, the installation’s almost done, and now it’s time to liven the panel. But wait, how? Well, you’re going to need this app. Oh yeah! This isn’t a switchboard; this panel is full of smarts and will change the way you power up homes forever.

The Basis Trade app is the only way to configure, liven, and unleash the full potential of the Basis smart panel. Here are just some of the things that you can do with it:

Effortlessly configure and liven the Basis smart panel

Setting up the Basis smart panel is so easy with the Basis Trade app that you can do it with your eyes closed. But please don’t do that; pay attention when livening the panel (hah).
- Connect to the panel via Bluetooth and easily navigate the intuitive interface. How do we know it’s intuitive? Electricians helped design the app, so it’s designed for your trade by your trade.
- Organise and label each circuit, ensuring a precise and organised setup from the get-go. The best part? We use an e-ink display for the panel's labels, meaning your labels will stay visible even during a power outage, making troubleshooting and maintenance easy as!
- Run tests to check functionality or identify any niggles before livening the smart panel. You know the drill: You want to make sure everything is kosher before you liven the panel, and now you can tap and swipe your way through that process.
- Bring the Basis smart panel to life and empower your customers with the most innovative, safest energy management solution on the market.

Enhanced customer service beyond installation

The Basis Trade app isn't just for initial setup. It's designed to streamline your workflow and enhance your customer interactions long after the installation is complete.
- Receive instant notifications of any faults or issues with connected Basis smart panels. This way, you can keep an eye on little troublemakers and intervene when something more serious crops up.
- Diagnose and troubleshoot problems remotely, minimising on-site visits and saving you valuable time. That’s right; you can investigate faults from the comfort of your couch and assess whether an intervention is needed at the time or wait until the next day.
- Share important information and update your customers about their home’s electrical health, fostering transparency and building trust.

Experience the power of connectivity.
- Streamline your workflow and reduce installation time.
- Provide exceptional service and build long-term customer relationships.
- Manage your Basis smart panel projects with unprecedented ease and precision.

Key Features:
- Configuration
- Livening
- Testing
- Real-time Fault Alerts
- Remote Diagnostics
- Enhanced Customer Communication
- User-Friendly Interface
- Secure and Reliable