
Jozle Carlton
Constant glitches. Does not notify you when your client checks in and if you do get the notification, it's about 45 minutes after check in. Logs you out randomly and won't allow you to log back in, just gives you random server error messages. I've used this app for 4 years and the last 6 months or so I've had nothing but issues with it. I would change salon apps but this is the app my company uses.
9 people found this review helpful
SalonBiz, Inc.
December 6, 2022
Hi Jozle,
In looking into the date of this review, we did find that we were experiencing a service disruption around this time. That would have affected SalonBiz and its apps. We're so sorry that this sometimes happens. We hope you have found that the app has been helpful since this review. Thank you for your feedback.

Nicole Swayne
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Have to use app for work. Worse system ever. Goes down several days a week. New update, have not been able to login the last 3 days. Makes it hard to keep track of schedule, schedule clients, & run other essential operations. This app inconsistency will cost you time & money. If you have a choice to choose a Salon software, do not use Salon Biz
SalonBiz, Inc.
May 15, 2024
Hi Nicole, I'm so sorry to read your dissatisfaction with our app. We apologize for the interruption on the day of the update, and that issue was resolved as soon as we were aware. You should be able to log in with valid credentials. Please visit the More/Support menu in the app to reach out to our Care team if you need further assistance.

Pamela Morris
I could immediately tell there was an update between yesterday and this morning, when I tried to access it minutes ago, and the login freezes, followed by an error message saying the correct "address" for the program cannot be found. Way to go, coders. I can't see my schedule for today. Can we please check to see how this happened, and if it has done the same to anyone else?
SalonBiz, Inc.
August 4, 2020
Hi Pamela, I'm so sorry to hear you had issues after the update, but we haven't gotten this report from anyone else. Can you please contact us at support@salonbiz.com with your salon name and username so we can troubleshoot?