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About this app

Crown is a business app that helps agents efficiently manage customer information based on files registered by the administrator.

It easily handles communication with customers, history management, and status checks, and also supports smooth collaboration between teams.

Main functions

File registration and automatic customer assignment
Customers are automatically assigned to agents based on customer information files uploaded by the administrator.

Real-time customer information inquiry and modification
Agents can check and update basic information, status, and contact history of the customers they are in charge of at any time.

Easy contact and record
You can systematically manage customer response history by leaving records of communication with customers such as phone calls and text messages.

Notification function - to be added in the future
Real-time response is possible through notifications when important schedules or customer status changes.

Enhanced security
Customer information is safely protected through user permission management and sensitive information encryption.