크라운2

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About this app

Crown is a business app that helps agents efficiently manage customer information based on files registered by the administrator.

It facilitates customer communication, history management, and status monitoring, while also facilitating seamless collaboration across teams.

Key Features

File Registration and Automatic Customer Assignment
Customers are automatically assigned to agents based on customer information files uploaded by the administrator.

Real-Time Customer Information Viewing and Editing
Agents can view and update their assigned customers' basic information, status, and contact history at any time.

Easy Contact and Recording
Log customer communications, such as phone calls and text messages, to systematically manage customer response history.

Notification Function (To be Added)
Real-time response is possible through notifications for important events or changes in customer status.

Enhanced Security
User permission management and sensitive information encryption ensure the security of customer information.

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