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About this app

Korea SMEs is a business app that helps agents efficiently manage customer information based on files registered by administrators.

It facilitates customer communication, history management, and status monitoring, while also facilitating seamless collaboration across teams.

Key Features

File Registration and Automatic Customer Assignment
Customers are automatically assigned to agents based on customer information files uploaded by administrators.

Real-time Customer Information Viewing and Editing
Agents can view and update their assigned customers' basic information, status, and contact history at any time.

Easy Contact and Recording
Log customer communications, such as phone calls and text messages, to systematically manage customer response history.

Notification Function (To be Added)
Notifications are sent in real time for important events or changes in customer status.

Enhanced Security
Customer information is securely protected through user permission management and sensitive information encryption.