Manage customers efficiently based on administrator-registered files.
Korea SME 2 is a business app designed to help agents efficiently manage customer information based on files registered by administrators.
It simplifies communication with customers, history management, and status tracking, while also facilitating seamless collaboration between teams.
Key Features
File Registration and Automatic Customer Assignment
Customers are automatically assigned to agents based on customer information files uploaded by administrators.
Real-time Customer Information Inquiry and Modification
Agents can view and update basic information, status, and contact history for their assigned customers at any time.
Convenient Contact and Recording
Systematically manage customer interaction history by recording communication with customers, such as phone calls and text messages.
Notification Feature - Coming Soon
Real-time response is possible via notifications for important schedules or changes in customer status.
Enhanced Security
Safely protects customer information through user permission management and sensitive data encryption.
Korea SME 2 is a business app that helps agents efficiently manage customer information based on files registered by administrators.