WISH – Welfare Inspector Smart Hub is an internal mobile application developed exclusively for Sealdah Division, Eastern Railway. The app enables Welfare Inspectors and authorized railway officials to digitally manage welfare inspections, staff support activities, and administrative reporting.
WISH replaces manual, paper-based processes with a secure and efficient digital workflow—improving accuracy, transparency, and timely reporting.
🔹 KEY FEATURES
✔ Digital Welfare & Inspection Forms
Submit welfare and inspection-related forms directly from your mobile device, including:
Grievance Forms
Beat & Colony Inspection
CGA (Compassionate Ground Appointment) Enquiry
Pension & ONR Enquiry
Miscellaneous & Death Enquiry
Police / Bank / School Verification
✔ Submission History
View and track all previously submitted forms with status updates and submission details.
✔ Smart Reminders
Automatic reminders are sent 5 days before scheduled inspections or visits to avoid missed activities.
✔ Real-Time Notifications
Receive instant alerts for:
Admin updates
Form status changes
Important instructions
✔ Internal Use Only
This application is strictly intended for authorized personnel of Eastern Railway – Sealdah Division and is not meant for public use.
🔹 SECURITY & RELIABILITY
Secure authentication
Restricted access
Data remains within the authorized railway ecosystem
🔹 USER-FRIENDLY DESIGN
Simple navigation and easy-to-use forms designed for field and administrative users.
🔹 WHY WISH?
WISH improves welfare operations by digitizing inspections, grievances, and reporting—ensuring faster processing, better coordination, and accurate digital records.
👨💻 Developed By
Avradeep Nayak
Heemaang Saxena