Wetherspoon Order and Pay

- June 2, 2017

Everyone

Food & Drink

( 1,277)

Wetherspoon Order and Pay- screenshot thumbnail

Description

Our Order & Pay app allows you to have food and drinks delivered directly to your table. Browse our menu, place your order and sit back – we’ll bring your food and drinks to you.

Favourite deals
All of our offers are available to purchase using the app, including our popular Club menus and meals which include a drink. All discounts are applied during check-out.

Payment options
Our app allows you to pay using Android Pay, PayPal or a card.

Ordering rounds
In a large group and don’t want to carry that large round of drinks back through a busy pub? Know you always forget someone’s drink? Order at your table, using the app. Our reorder function also makes it easy to repeat a round of drinks.

Download our new and innovative solution today. Thank you for ordering using the Order & Pay app.

Reviews

2.8

1,277 total

5 302

4 173

3 214

2 187

1 401

Andrew Bellchambers

Installed and uninstalled 3 times but it just would not open saying there was no connection. 4g, 3g and WiFi all working fine on other apps but not this beauty. Please make it work on my phone as it is a great idea. PS, I'd go elsewhere for a developer, this isn't even up to a bug ridden beta standard. Up to date android on Sony xz.

Would've been 5star, if not for the missing options. A option for 'with or without' would be nice for both food and drink. As I like my drink without the ice and my husband his burger without the tomato and onion. The 'with' option could incl extra charges for anything extra. Maybe notes to be created for allergies and/the 'without' option. Food was fast. But would be handy for a average time to be noted. As during busy times it might be handy/nice to know. Other then that brilliant app

We've used this at a few different Wetherspoons and it definitely depends which one you're in as to the effectiveness. We have had brilliant and terrible service. My biggest gripe is that you can't use it if you're sitting outside in some places as there aren't always table numbers. When we asked the manager how to order if we're outside, he said he had no idea! Would be good if they could add an option for "outside".

Duncan Haley

The app works alright when you are not in a pub that is like a Faraday chamber and you can actually access the WiFi without constantly being kicked off and it re-connecting! Ultimately the app seems good, it's just the dated pubs technology. (Waggon & Horses, Alfreton)

Bob Cox

Great app. Helpful for hard of hearing person like myself. Ordering drinks, the staff comes within 5 minutes (from my experience so far) as for food, comes within 10 minutes piping hot. I noticed the downside to this app, there are bugs where you attempt to select pea, beans or chips for your roast dinner, it wasn't working.. Also day promotion does not appear on app. App needs to be updated so you can attract more users. Right now I have not recommended this app due to bugs/incompletions.

Raymond MCTo

Issue with ordering chips with seasoning on certain meals. Example: 1. Order buttermilk chicken 2. Choose sauce 3. Choose side of chips, you get a new screen to select with what seasoning The options are blank and I am unable to select an option. And since I am unable to select an option, I am unable to add the chips. This has happened twice now.

User reviews

Andrew Bellchambers June 17, 2017

June 16, 2017

June 3, 2017

Duncan Haley June 29, 2017

Bob Cox June 3, 2017

Raymond MCTo July 19, 2017

Jonathan Kelly June 9, 2017

Great app, easy to navigate menu and it's loads quicker than waiting. HOWEVER, there has been many times on the pubs cloud WiFi that it has "failed to process" my order and went back to the payment screen as if it failed, ive checked my bank account every time this has happened and it takes my money out and then the staff come by with my order. Be careful not to order twice and check your order screen to be sure every time you put money in because it can quite easily trick you if your not careful, not on purpose ofc.

Cath Robinson July 15, 2017

App looks as though it should work well and is fairly easy to use. Unfortunately though as it doesn't allow you to select a fizzy drink for the kids meal option as you can at the bar I've never completed an order. I understand that it's promoting healthy eating by this but as a treat now and again when eating out I know an awful lot of children would be allowed a fizzy drink. Also I can't see an option to add something such as a dash of cordial.

June 13, 2017

Great idea especially if you go into the pub on your own so you Don't lose your table while at the bar. Finally available for android. Unfortunately for real ale drinkers long term real ales like Abbott are on the list but I couldn't find the real ales that are only available for a few days

Ozzy Dea June 29, 2017

As bad as their customer service department. Won't let you cancel the order if you make a mistake. Doesn't detect the pub with GPS although that's its job. Food unavailable in app or located in random submenus. It's a heavy beta app

Darren Sailes June 24, 2017

Dislike that it auto loads last pub selected instead it should auto show nearest, for you to select. Also had issue trying to order jacket potato with cheese and beans as selected with cheese add second topping selected beans then became stuck. Pushed add with jacket and cheese and it prompted me to select soup...dont want soup! App would not let me have it any other way. Gave up and did it the old fashioned way....ordered at bar

Kevin Roberts July 3, 2017

Nice app but could be made a little more intuitive. The order review is worrying though as it stated that 4 hot dogs costs £140 & 6 Pepsi's cost over £70, thankfully I wasn't charged that much.

Andrew Wells July 18, 2017

Ok app. Although when ordering it wouldn't let me select the type of drink I wanted. Automatically added an alcoholic drink when I wanted a soft drink (couldn't even chose which lager). Ended up uninstalling and walking a few metres to the bar instead. Job done

Russell Cope June 7, 2017

Impossible to order from the Wednesday chicken club because when the yes/no option for spicy chips is meant to come up there are instead two blank buttons and neither can be selected. This prevents you from continuing with your order. Shame, as I was excited to try this out.

David Hayles June 29, 2017

Very very good. Just one thing, if you could add a note to your order (no peas please) it would be perfect. Really preferred using it. The amount of times I've waited to order, given my table number, then gone back to my seat to find it's been taking was always annoying. This app stops that ever happening again.

Daniel McCaig June 3, 2017

Great app, but still we cannot fully customise our orders. For example, if I wanted a British beef and doom bar ale pie, but don't want peas, you currently cannot select a 'none' option for the peas. This is a similar problem with the fish, burgers etc. I've already emailed the Devs about this some time ago. Still no change.

DY357LX July 10, 2017

Works fine. A bit slow (on an s6 Edge+) and the Kingfisher ale is missing from the ales menu (tried a search too) but everything seems fine. I hope the app development continues and things improve.

Ian Rigg July 8, 2017

Very limited. No ability to select gluten free items. Would be good to include a separate gf section given there are now separate card menus on site. Also no choice of real ales apart from the "standard" items. Very disappointed at present - hopefully this will come over time

Brian Turnbull June 19, 2017

Very flakey sometimes works, sometimes doesn't when ordering same items at same location. With gps & 4g/Wi-Fi. Some items imposible to order as the app forces you to add 'special' items that are not on the menu and won't continue unless you do. When the app does work it is very good however no options for any special requests (allergies etc.. ). Spoons shouldn't have skipped beta testing. You always pay for it.

Alex McGlaughlin July 1, 2017

It is quite frankly useless I hope the individual that designed it is embarrassed. Doesn't have the ability to order all drinks. Eg a slimline tonic. Surely link it to your products database.

Ravenne Freeman July 11, 2017

Used once so far. The service was almost instant. My only complaint is that hot drinks are brought to the table without milk or sugar, so a long walk with hot tea's across a crowded pub to get to the milk jug is unavoidable. For app orders little milk cartons and packets of sugar would be more customer service friendly!

Andrew Seal June 20, 2017

Great app. Love the quick service this gets u. However, it is a constant battery drain. My phone is always informing me this is using power in the background after use. Please fix your power leak!

Ricardo June 8, 2017

Utter garbage. App closes. When it works it doesn't let you choose anything. I would take it off and get some proper developers on board

Aaron July 1, 2017

Not optimised for worse off phones. Most features are server sided, meaning slow loading times when browsing menu and even starting the app. Would not recommend, especially for people with older phones or slow internet.

Rikki Harper July 16, 2017

Wow, it worked. Was a bit wary ordering through this when the bar was busy so expecting to chase but within 10 mins, our drinks showed up. Was quite impressed as the bar was busy. Will definitely use again

sean sartain June 6, 2017

Only giving the app 4 stars. As I could order from the table and get my drinks delivered to me I didnt realise how drunk I was and couldnt walk. Joking aside the app has worked well. Im impressed

M Paraskeva June 28, 2017

Worked great first time I used it but having problems every other time. Can't progress with my order due to bugs with the food section. Really frustrating.

Iain Weir June 28, 2017

Has different prices to the menu. But that's irrelevant as it won't actually let me select the food I want anyway

Danny Staple July 12, 2017

Cant actually order chips side, it gets stuck. No feedback mechanism other than this. Ui is pretty ugly. Table selection is just silly. Avoid.

Chris Odell July 21, 2017

World's for standard orders but needs to have an option to add customisation to the meals. Stop asking for GPS I'm in the only one for 5 miles you can figure it out.

Lawrence Nicholls June 3, 2017

Please give me the option to not have ice in drinks. When I am paying alot of money for soft drinks I do not want my drink further watered down by half the glass being full of ice. You would otherwise put ice in beer so whyy soft drinks please give the app an option to avoid this anticonsumer practice.

Petri Butler June 9, 2017

Might be good if it worked. Never loaded whilst in the pub, either using 4G or cloud Wi-Fi and just checked at home on Wi-Fi, still doesn't work. Trash.

Jim Bob July 1, 2017

Doesn't work at all. Just comes up with a request timed out message straight from the loading/splash screen. WiFi & 4G absolutely fine. Up-to-date Samsung Galaxy S7.

Michael Taylor July 12, 2017

Out of stock? Probably not. Just go to the bar and it's fine. Garbage app. Horrible queue times waiting To order when the app doesn't work :/

Michael White July 18, 2017

Okay app to start with but no longer working. Tap the icon Wetherspoons name appears but gets no further. Notification says request timed out. Friends iPhone App works fine. Please fix.

Derek Johnson July 4, 2017

Can't delete an order from basket and there's no coffee in add a drink option. Not able to order deals. Soft drink is separate order. Not easy to navigate and staff can't help.

Darryl Charlton July 5, 2017

Can u fix the bug that cause phone to crash when I am ordering on chicken club menu asks for main OK ask for sauce OK fine but when u add chip all u get it done u want spiced chip and two blank option then u can't select what's meant to be there hence the phone crashes please fix and tell me why

Robert Hardware June 28, 2017

Great idea. Flawed implementation. Useful when it works, but sometimes provides empty options when ordering a meal which I am unable to select, but am required to to proceed to order.

Richard Barratt June 24, 2017

It does not calculate the 2 for £x meals correctly. If you order 3 x one item and then 1 x another item then that is 4 meals at 2 for £x but it does not calculate it properly. Going to delete this app now as it does not work for me. Oh well :-(. Also how do I order lime and soda!

That Bloke July 16, 2017

As an android user I've waited patiently while the ordering app was only available for apple users. Took a year at least. Then I used it a few times, loved it. Now i use it for breakfast at moon under water xscape Milton Keynes, no way to order breakfasts. When I've ordered a breakfast at this pub before. And this at 10:30am so no excuses there. Love the app, when it works