
Macie Hewson
I've always loved this app but it went down for an update and there was no order confirmation. I then ordered it again at the bar and both turned up. This has happened more than once and ended up costing me 40 pounds (staff wouldn't give me a refund) and the two of us had to eat four meals. There needs to be a system in place to get cashback when ordering on the app, or shut the app down in general when it's updating.

Ian Wilson
recent update takes it back to a 4 as a number of issues were present. had problems ordering scampi as it wanted to know what side you wanted, but no way to enter it. Big problem is that for burgers no option is included to select side salad rather than chips so after ordering you have to go to the bar to get the order changed to side salad, defeating the whole point of the app.
3 people found this review helpful

A Google user
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Great idea for the often crowded Wetherspoon pubs. However, seems to fall short in a number of ways: 1. The drink menus aren't very up to date. There's a number of craft and cask ales at the pub that aren't on the app. 2. Drink customization. The Wetherspoon I frequent (The Forty Foot) is out of the "No Mixer" option if you order liquor. How can you run out of nothing? Also, you can't select Ice/No Ice for a drink. If you want to try that 18 year old Jameson, you better go up to the bar and order it orooerly 3. Wait time varies wildly. Sometimes it's quicker to order from the app than standing in the bar queue, other times you have to go to the bar 20 minutes after ordering just to remind them to make your order. Overall though, I like it. I have to still go to the bar to order a number of things, but the app does come in handy occasionally. They just need to iron out the kinks.
3 people found this review helpful