WhatsApp Business

In-app purchases
4.4
13.9M reviews
1B+
Downloads
Content rating
Everyone
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About this app

WhatsApp Business from Meta

WhatsApp Business enables you to have a business presence on WhatsApp, communicate more efficiently with your customers, and help you grow your business.

If you have separate business and personal phone numbers, you can have both WhatsApp Business and WhatsApp Messenger installed on the same phone, and register them with different numbers.

In addition to the features available in WhatsApp Messenger, WhatsApp Business includes:

• BUSINESS PROFILE: Create a profile for your business to help your customers find valuable information — like your website, location, or contact information.

• BUSINESS MESSAGING TOOLS: Be more responsive to your customers by using Away messages to indicate when you're away or Greeting message to send your customers an introductory message when they first message you.

• LANDLINE/FIXED NUMBER SUPPORT: You can use WhatsApp Business with a landline (or fixed) phone number and your customers can message you on that number. During verification, select the “Call me” option to receive the code over a phone call.

• RUN BOTH WHATSAPP MESSENGER AND WHATSAPP BUSINESS: You can use both WhatsApp Business and WhatsApp Messenger on the same phone, but each app must have its own unique phone number.

• WHATSAPP WEB: You can more efficiently respond to your customers right from your computer's browser.

WhatsApp Business is built on top of WhatsApp Messenger and includes all the features that you rely on, such as the ability to send multimedia, free calls*, free international messaging*, group chat, offline messages, and much more.

*Data charges may apply. Contact your provider for details.

Note: once you restore chat backup from WhatsApp Messenger to WhatsApp Business, you will no longer be able to restore it back to WhatsApp Messenger. If you would like to go back, we recommend that you copy the WhatsApp Messenger backup on your phone to your computer before you start using WhatsApp Business.

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We're always excited to hear from you! If you have any feedback, questions, or concerns, please email us at:


smb@support.whatsapp.com


or follow us on twitter:


http://twitter.com/WhatsApp
@WhatsApp
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Updated on
Jul 18, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 5 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.4
13.7M reviews
URSULA FORD
June 14, 2024
I love the App but I was very dissappointed when my history was just wiped clean on 3 occasions, then backed up to a week before. The problem is my catalogue can't be backed up, it was so much work setting it up. I'm now very sceptical setting my catalogue up again. That is extememly disappointing as it's so convenient to send it to your customers
4,243 people found this review helpful
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olabintan olalekan
July 20, 2024
I'm unable to view contact status I muted. The muted status section keeps showing blank. Kindly fix this. Cos it's a muted status doesn't implies I won't still check them. Kindly look into this. Apart from that,. Other new modifications are top notch and are business friendly. Especially the status boost feature that enables wider range of visibility for business owners. Would be ready to give it a 5 star if the aforementioned issue is being looked into critically.
75 people found this review helpful
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