Mugg & Bean

Famous Brands Management Company (Pty) Ltd

About this app

GET MORE WITH THE MUGG & BEAN LOYALTY APP
1. Earn reward Beans & spend them any time
2. Link your bank card to make quick, safe & contactless payments
3. Order ahead & collect conveniently
4. Get your Coffee Subscription & save

Ratings and reviews

App didn't add my manual tip amount when I paid. Did a second transaction to pay the tip, app didn't accept my manual entry again. So I ended up paying the full price for the order twice, had to do a third tap & go payment just to get the waitress a tip. Phoned customer support, was asked to send an email, did so, got nothing, not even auto reply. Waited 2 weeks, emailed again, still nothing. I won't easily be using the app again, because it seems like it's just a convenient way to scam people.

The morning I tried to order ahead over the app at a Mugg and Bean on the go. The app does not load the On The Go locations and I was unable to place an order, despite having data and full network. I then went to the Mugg & Bean on the go shop and tried to pay with my rewards. The app took all my rewards and subsequently did not authorise a payment for a coffee at the till. The rewards, to begin with suck, and once I use the rewards it does not even work.

scam..... please be aware. Offered a free coffee subscription and was not given an option to pay with loyalty money deducted from my card... very upset I was offered a free coffee subscription, but it did not provide me with the option to pay using my loyalty points. Instead, it automatically deducted money from my account. Please resolve this issue as soon as possible. Regards, Amelia

What’s new

We update Mugg & Bean Loyalty App as often as possible to make it faster, reliable and easy to use.

In this version, we've implemented several performance and user experience improvements to ensure that M&B runs smoothly on your device.