
Leonardo Bronkhorst
Utterly disgusted with everything that is Mugg & Bean currently. If the restaurant I want to order at, don't have what I want in stock, say so in the app. Don't let me know after the order was payed for. And a refund after after 7 days, you are quick to take the payment, but not giving the money back. No M&B will see me.

Andrew
App didn't add my manual tip amount when I paid. Did a second transaction to pay the tip, app didn't accept my manual entry again. So I ended up paying the full price for the order twice, had to do a third tap & go payment just to get the waitress a tip. Phoned customer support, was asked to send an email, did so, got nothing, not even auto reply. Waited 2 weeks, emailed again, still nothing. I won't easily be using the app again, because it seems like it's just a convenient way to scam people.
2 people found this review helpful