Gexa Energy

3.2
2.94K reviews
Content rating
Everyone
100K+
Downloads
Content rating
Everyone
Learn more
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About this app

The Gexa Energy mobile app makes managing and optimizing your home energy usage simple. By integrating all of your connected smart devices, Gexa Energy plan, and Gexa Energy My Account, the Gexa Energy mobile app empowers customers to optimize their energy usage to meet their energy goals.

With the mobile app you can:
• Track your electricity usage over time
• View your bill and manage your payments
• Change your account preferences
• Review your plan details and renew with ease


If smart thermostats or other home energy management devices are integrated with your Gexa Energy plan or services, you can:

View your Dashboard
• Quickly view data on your smart devices, bill, and other important metrics at a glance and all in one place.

Maintain comfort in your home
• Control your connected smart thermostat(s) from anywhere, anytime using the mobile app.

Improve your energy efficiency
• Easy set up and customization of a smart thermostat schedule.

For our privacy policy, visit https://www.gexaenergy.com/privacy-policy. Terms of use: https://www.gexaenergy.com/terms-of-use.

The Gexa Energy mobile app is only available for residential customers at this time. Gexa Energy, LP PUCT #10027. Gexa Energy address: 20455 State Highway 249, Suite 200 Houston, Texas 77070
Updated on
Jun 24, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection

Ratings and reviews

3.2
2.89K reviews
Kristi Lacy
January 30, 2026
When I first downloaded the app, I had no problem logging in to view my usage and pay my bill. However, within the past couple of weeks, I haven't been able to log in. The biometric feature doesn't work, and when I tried to request a new password, it didn't work either. It was like the app glitched or something. I couldn't get past the welcome screen. I uninstalled the app and installed it a couple of times to see if that would work, and it was still the same. I hope the issue is resolved soon!
2 people found this review helpful
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Myron Jefferson
December 14, 2023
App makes it hard to manage my daily energy consumption so I can save money and still hit the mandatory 1,000 kw per month (this activates a $100 bill credit). The app usually lags about 5-8 days behind, so you're not sure. Then you find out you have to use about 300 kw in a few days to get the $100 credit, forcing you to choose the credit over comfort. 🤮
15 people found this review helpful
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Larry Ruch
June 2, 2025
It has the right idea, but fails on the presentation perspective. For example, the "current usage" chart has labels on the horizontal axis that are tiny grey letters on a white background. Totally unreadable. Use a black font please.. Maybe even a thicker/bold font. Developer: Contact me if you want a screenshot.
6 people found this review helpful
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What’s new

Minor enhancements and bud fixes.
Content rating
Everyone
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App support

About the developer
Gexa Energy, LP
aa.customercare@gexaenergy.com
601 Travis St Ste 1400 Houston, TX 77002 United States
+1 346-287-8012