Gexa Energy

Gexa Energy LP

About this app

The Gexa Energy mobile app makes managing and optimizing your home energy usage simple. By integrating all of your connected smart devices, Gexa Energy plan, and Gexa Energy My Account, the Gexa Energy mobile app empowers customers to optimize their energy usage to meet their energy goals.

With the mobile app you can:
• Track your electricity usage over time
• View your bill and manage your payments
• Change your account preferences
• Review your plan details and renew with ease


If smart thermostats or other home energy management devices are integrated with your Gexa Energy plan or services, you can:

View your Dashboard
• Quickly view data on your smart devices, bill, and other important metrics at a glance and all in one place.

Maintain comfort in your home
• Control your connected smart thermostat(s) from anywhere, anytime using the mobile app.

Improve your energy efficiency
• Easy set up and customization of a smart thermostat schedule.

For our privacy policy, visit https://www.gexaenergy.com/privacy-policy. Terms of use: https://www.gexaenergy.com/terms-of-use.

The Gexa Energy mobile app is only available for residential customers at this time. Gexa Energy, LP PUCT #10027. Gexa Energy address: 20455 State Highway 249, Suite 200 Houston, Texas 77070

Ratings and reviews

I love being able to track my usage. This feature is very helpful. All in all, the app is very easy to use. Edited on 1-6-25. The app is fine. I found that my bill was outrageously high, and I discovered I am not alone in feeling that way. I switched providers despite the exhorbitant penalty I had to pay to break the contract.

Their practices are very misleading. This company doesn't even deserve 1 star. I have solar panels. When I switched to this company, my bill was higher than ever before. I was quoted one rate but was charged a whole other higher rate. They even charged me during a 4 day power outtage. When I reached out to address this issue. All I received was excuses. I immediately canceled. Then, of course, I had to pay a cancelation fee. I had to set up a payment arrangement. They harassed the whole time.

Trash app, most of the time it won't show my balance. I feel it's not the app that's the problem, it's the company that is the problem. Can't use the app, try to call can't get passed the automated answering service. The only way I know how much I owe is when they send me an email telling me I'm passed due. The monthly bills are extremely inconsistent as well. As soon as my contract is over I'm changing to a different company.

What’s new

Updates to interface to add clarification to EV pairing process.