ION

I-ON

About this app

ION APP for Retail customers
1. Account and profile management
2. billing and invoice management
3. Account renewal monthly
4. upgrade account with new plans
5. notifications, alerts and offers.
6. Online renewal
7. Customer support and online support
8. Wallet and add money to account
9. Booster plan - speed booster and volume boosters
10. Account and password management
11. Secure account management

Ratings and reviews

Pathetic application. Cannot even login into the app. Always gives an error, "invalid user name or password", even after the app itself prompts user name and password by using forget user id and password link. My subscription has expired and they have disconnected the service even after I have asked for the renewal of the subscription. No one has bothered to contact or solve the issue.

Not just this app, there services are also extremely bad. I register at least one complain in almost every month. And without solving it they change the status of the ticket as "Resolved". So that they can show there higher persons that they worked when they actually didn't. And they don't re-issue the same complain again. And if the issue is around 5pm then just forget about it , not at any cost it will be resolved on the same day no matter how urgently.

Very disappointing. I have no issues with the service provider and his local contact. But this app is completely hopeless. For those who want to register, they cannot. It asks your mobile number and email ID. Even with that, you cannot move forward. Without registering, you do not get your user ID and password. Without the same, you cannot use the app. Totally disappointing. I have to give zero score. But the least is one star. Last few months, I tried quiet a few times. I regret wasting time.

What’s new

UX/UI Fix
Launched New Logo