Such an archaic app, not fast enough, poor UI and hardly matches up to the ola/ uber apps. I jave e- coupons that i cannot use on the rides and on asking why, i am told i need to upgrade my app. Meru tell me how, when i already hav the most updated version from play store.
The app does not allow to change the wallet account once it links, in case i want to unlink a particular account , the app doesn't let that... Now I'm unable to use my secondary wallet (i.e i have 2 accounts with jio wallet). The app has linked to my first jio wallet that doesn't have funds n the secondary jio wallet I'm unable to link as the app wouldn't allow me to unlink... Crazy... Ridiculous
Very bad experience.. I got car booking confirmation but when I called driver he was behaving strangely. He said "have you booked through meru?. I didn't receive any booking. Also , I am quite far and may take long time.". He finally asked to cancel the booking. Uber is surely far better than this.. Will never try Meru now..
App says something, website says something else, driver charges you something else and customer care replies oneliner with grammatical mistakes.. Happened twice for trip from ahmedabad airport to home.. Never ever suggest meru now atleast in ahmedabad.. Lost your 9 year loyal customer.. Who cares anyways!
The biggest thieves in cab services. Never try..they are liars and try to get money ..app used to show 300 before the trip but you will get Rs 800 bill after the trip. App is worst in calculation and CC are liars and dumb.
One of the worst cab service app or company i have ever encounter. Their system is useless drivers never respond, even while facing problem call center doesn't provide any help they keep transferring the calls. As compare to Meru OLA is lakhs time good.
• A completely new user interface for better App experience!
• Revamped service portfolio for intra-city travel in Mumbai:
- Radio Taxi
• Simplified booking process & bug fixes
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