Very misguiding . Don't believe their exactometer ever. While booking through their app i used paytm to book from airport to home, and it nowhere said that toll charges are extra. The driver still asked for cash at the toll gate. I travel cashless everywhere. Customer care said that we always have to pay in cash. Where is the bill that I paid for the toll charges? This is stealing money. Uber and ola always contain the final amount and everything is payable cashless
Worst app ever,I recharged wallet of 1000 rupees and had one ride in December 2016.I had approximately 700 rupees left in my wallet. After four months when I tried to book cab, my meru cab wallet showed 0 rupees left. I lost my money and when I contacted to meru,they did not give response properly. After reading my comment don't reply that hi Neel we are sorry and if you really feel sorry give me back my rupees.
Just pathetic. Never go by the fare estimator as it is faulty, you would end up paying close to 1.5-2 times of the shown fare. There app is not capable of deducting the amount from your wallet so in the end you have to pay cash to the driver as according to customer care at 3 am in the morning they expect us to find an ATM and give cash since their system had a fault and wallet was not deducted. Ended up paying 900/- for the ride which was showing an estimate of 500/-. Dumbest and stupidest customer care ever. All they can say is "sorry I can't help you in this regard".
Meri cab drivers are charging toll charges on airport drop while there is no toll on the way..also they deny giving any bill..ask for bill after the trip if you have to board the cab.. dropped a note to feedback team as well
Adamant drivers with mentality of those rickshaw Walla who do not want to go to particular route and they say "Rely on us". Payment not deducted from my wallet. Nearly 1.5 times rate higher than ola or Uber Are these reasons not less to stop using Meru? I have seen review and meru comments, except for asking to write an email and apologies nothing seems to be learnt
Unable to book the cab cause several times crashing and didn't responding This application should like ola Please take this issue on higher priorities and please stop harassing for didn't responding to consumers Please do needful
* Request a Meru for someone else. Book a cab for family members, even if they don't have the app
* Now you can select exact drop location on map
* Single tap tagging the wallet for airport bookings
* Bug fixes
The biggest, fastest & most reliable taxi service for cities in the UK & Ireland