Booked a cab in the morning to go to the airport for an evening flight. Booking for 4.20 pm was accepted. The driver called at 4.10 pm to say he was more than 10 km away and rudely told us we could wait if we wanted or cancel. He also said he had just been assigned the ride...slow clap Meru... uninstalling...and never again...
Pathetic service no cab available anywhere worst
One of the worst cab service with un professional drivers. The tracking device in the CAB does not work at all. I am unable to track the cab. When contacted the custmer care, astonishingly they are also not able to track the CAB. The customer care is one of the worst that I have ever interacted. The executives do not know anything about the app. They are asking us to call the driver and track the cab. My advice for all is not to use the meru cab service. Other providers are far bettr than this worst cab service.
Almost useless. Booked cab to airport using Paytm payment mode. After reaching airport, it still says 15 mins to reach and Paytm payment was not processed. Finally driver asked for cash. I ended up paying ₹980 in cash and the receipt I got from Meru after discount is ₹857.
Today, I took trips twice and both the times , driver forced me to pay them through their personal Paytm numbers and both times Meru has also deducted the amount from my Paytm account on their app. Informed in morning but no amount refunded. 397 + 320 need to be refunded. This amount already paid to both drivers. Very disappointed.
*Bug fixes and improvements
* Request a Meru for someone else. Book a cab for family members, even if they don't have the app
* Now you can select exact drop location on map
* Single tap tagging the wallet for airport bookings
Book Ola Share, Uber Pool @ Rs 3/km* and also find Outstation Cabs in single app