
Warren Bailey
It’s ridiculous that app orders aren’t started until customers physically check in at the counter. The whole point of mobile ordering is to save time and skip the line. I wasted 20 minutes waiting because nothing indicated I had to tell staff I’d arrived. If customers must check in, that should be clearly communicated in the app. As it stands, using the app offers no benefit and was a frustrating waste of time. Very disappointing experience.
4 people found this review helpful

AT Tablet
Good app and does its job fine. Prices, rewards, and available items are clear. However, it's inconvenient that I can't add a gift card code to the account and instead have to take out the physical gift card and enter its information every time i want to order. Additionally, ordering "ASAP" still waits a couple of minutes (15-25) before the store receives the order and I still have to tell the drink counter in-person to begin making the order.
2 people found this review helpful

Garrick Borrough
The app is only really useful for tracking reward points. Beyond that, it's useless. Everything is often 'sold out' (it's not, there's more than plenty in store), or not available because the app has only 1/4th of the menu. I like 85's stuff, and it's price point beats out just about everywhere, just a shame I can't plan a trip out or window shop until I go.
3 people found this review helpful