Snack Away - Order

Snack Away by Avaneo Hotels

About this app

The Snack Aqay Order App is a convenient mobile application designed for customers to browse, order, and pay for snacks from our on-site kiosk at Avaneo Hotel. The app streamlines the snack ordering process for hotel guests as well as employees and visitors from nearby businesses, making it easy to enjoy fresh snacks without waiting in line. Key Features and Functionality: User Registration & Login: Users can create an account or log in using their email address or social media credentials. This allows them to save their preferences, view past orders, and manage payment methods securely. Menu Browsing: The app provides a comprehensive digital menu featuring all available snacks, beverages, and special offers at the Snack Aqay Kiosk. Each item includes a detailed description, price, ingredients list (for allergy information), and images. Order Customization: Customers can customize their orders by selecting portion sizes, adding or removing ingredients (where applicable), and specifying any dietary requirements or preferences. Real-Time Availability: The menu is updated in real-time to reflect current stock levels at the kiosk, ensuring that users only see items that are actually available for purchase. Seamless Ordering Process: Once users have selected their desired items, they can add them to their cart and proceed to checkout. The app supports multiple payment options including credit/debit cards, mobile wallets, and other secure payment gateways. Order Tracking & Notifications: After placing an order, users receive real-time updates on the status of their order (e.g., "Order Received," "In Preparation," "Ready for Pickup"). Push notifications alert users when their order is ready to be collected at the kiosk. Pickup System: Orders are prepared fresh at the Snack Aqay Kiosk located within Avaneo Hotel. Users simply show their order confirmation (QR code or order number) at the counter to collect their snacks—no waiting in line required. Corporate Integration: The app is tailored not only for hotel guests but also for employees of surrounding companies who frequent the area for business purposes. Special corporate accounts and bulk ordering features are available upon request. Loyalty Program & Promotions: Registered users can participate in loyalty programs, earn points with each purchase, and redeem exclusive discounts or promotional offers directly through the app. Support & Feedback: In-app customer support is available via chat or email for any questions or issues related to orders or payments. Users can also provide feedback on individual menu items or overall service quality. Intended Audience: Guests staying at Avaneo Hotel Employees of nearby companies Visitors conducting business in the vicinity Purpose: The primary goal of the Snack Aqay Order App is to enhance convenience and efficiency in snack ordering for busy professionals and hotel guests by minimizing wait times and providing a seamless digital experience from browsing to pickup.